Business Analyst

**What you'll do**:

- Reporting to the Manager, Business Services, this position is responsible for corporate business requirements gathering and documentation.
- Facilitate meetings to validate, prioritize and document specific business requirements for enhancements and/or new project developments and implementation in support of the corporate strategy.
- Proactively gather information regarding business processes for review and analysis.
- Create documentation and use cases to assist in the analysis of processes.
- Lead stakeholders to elicit, analyze, model, communicate and validate requirements for changes to business processes and information systems.
- Perform investigation, feasibility analysis and business planning for project requirements.
- Assist in developing detailed business and first-level user requirements documentation, adhering to business policies/procedures and operational standards, to include project time and resource estimates.
- Identify and recommend requirements activities for a project. This includes identifying key roles, selecting requirements activities, managing the requirements scope and ongoing communication program.
- Conduct feasibility studies and develop business cases that review existing services or processes, determining future business needs and recommending strategies that satisfy business needs and objectives.
- Assist in ensuring business requirements are accurately reflected in IT documentation by reviewing designs, prototypes, and other artifacts.
- Provide business analysis throughout the project.
- Act as the key resource to project teams.

**Qualifications**:

- To be successful in this position you will need a diploma in Business Administration, Computer Science or a related field with experience in identifying business processes and procedures. Must have or be in the process of completing the Business Analysis Certificate.
- Knowledge of project management principles, training and/or experience would be considered an asset.
- Knowledge of business modelling, requirements facilitation, elicitation, and gathering.
- Ability to adapt to changing deadlines using planning and scheduling techniques.
- Ability to analyze business needs and processes to help identify project impacts using strong analytical skills.
- Ability to work effectively in a team environment and direct teams to reach desired results using effective leadership and organizational skills.
- Familiarity with Rational Requisite Pro and Share Point.
- Successful applicant must be an innovative thinker in making suggestions to lean business processes.
- A criminal record check is required.

**Competencies**:

- **Service Excellence**:Builds strong, collaborative and mutually beneficial relationships with customers. Develops and implements practices and programs that will benefit the organization while improving customer satisfaction and customer experience.
- **Personal Leadership and Development**:Models integrity and inclusiveness by being open, acting with empathy, sharing resources/knowledge across teams and being respectful of all skills and viewpoints. Recognizes strengths and is open to feedback on enhancing skills.
- **Strategic Thinking**:Translates high level and complex information into realistic plans. Listens and influences others to generate enthusiasm and commitment to the organization’s vision, values, mission and strategic direction. Commits to achieving success at the team and organizational level.
- **Decision Making**:Balances risk and potential implications before making a decision. Explains the rationale for decisions and how it may impact the workplace. Able to adapt decisions based on new and changing information.
- **Innovation**:Thinks outside the box to identify new solutions. Thinks outside the box to identify new solutions. Encourages different opinions and perspectives.
- **Analytical Thinking**:Asks pointed questions and does research to learn more about the issue. Makes intelligent assumptions to develop explanations and determine possible steps and options. Evaluates the impact of possible outcomes to determine the best possible option.
- **Team Collaboration**:Develops relationships by establishing respect, trust, support and understanding. Encourages, supports and motivates team members to share ideas, knowledge, solutions or concerns. Seeks the opinion of others when developing solutions.
- **Building Organizational Community**:Actively builds relationships by establishing respect, trust, support and understanding. Ensures cross-team collaboration for organizational effectiveness. Communicates team objectives and accomplishments both inside and outside the team.
- **Communication**:Responds to audiences needs by modifying the approach, content or format of the communication. Presents constructive feedback or difficult communication in a manner that supports expectations and fosters an open conversation.
- **Accountability**:Strives for excellence in personal per