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Director Global People

2 weeks ago

Waterloo, Canada MEDA Full time

Our** Global People & Culture team**is in the midst of an exciting transformation. We are looking for skilled and committed HR professionals with a desire to have impact and drive organizational change.

***

Reporting to the Vice-President, People & Culture (P&C), the **Director Global P&C Lead**leads critical practice areas within P&C on a global basis, including the delivery of HR Business Partnering services as well as MEDA’s Performance Management program. The Director oversees a team of P&C professionals globally and represents the VP at the executive level when required. The Director collaborates with the VP on strategic projects intended to improve MEDA’s culture, employee experience and P&C operations and with other members of the P&C team to achieve collective results.

**Job Status**: Full-time, permanent role

**Start Date**: As soon as possible

**MAIN RESPONSIBILITIES INCLUDE**

**Global Business Partnering (65%)**
- Serves as Global Lead for the People & Culture Business Partner function across the organization, leading and managing a team of HR Business Partners and playing a key role with MEDA’s senior leadership
- Coaches and guides HR Business Partners in their responsibilities, assisting with more complex or high-profile matters including employee relations files
- Provides trusted counsel to senior leaders in the organization on issues that are escalated
- Provides direct business partnering support to assigned areas of the organization
- Ensures organizational standards and procedures are followed by HR Business Partners and the North American team and that MEDA remains compliant in terms of its legal obligations in every jurisdiction where it operates

**Global Performance Management (20%)**
- Oversees and manages MEDA’s performance management program and strategy across the organization
- Manages and evolves MEDA’s performance management processes and tools ensuring they reflect MEDA’s values, business strategy and core competencies. This may involve presentation to the Executive Leadership Team and other groups as changes are made to the program and strategy
- Provides best practices, tools and templates for Manager training in performance management; may lead this training or take a “train the trainer” approach, equipping HR Business Partners
- Provides coaching and support to HR Business Partners, people managers and employees on performance management and on performance improvement plans up to and including termination processes

**Global People and Culture (P&C) Operations (15%)**
- Supports the VP, P&C in the design and delivery of strategic projects intended to enhance the culture/employee experience or to improve P&C operations. Works in collaboration with P&C team members as appropriate
- Contributes to and may oversee portions of annual processes such as strategic and business planning
- Reviews the effectiveness of and evolves the P&C Service Delivery Model in collaboration with VP
- In collaboration with VP and with P&C Operations Lead, supports P&C Reporting, contributing to Board reporting as required
- Represents the VP at the Executive Leadership Team as required

**REQUIREMENTS**

**Education**:

- University degree in Human Resources, Business Administration, or related field.
- Professional Human Resources designation such as SHRMA master's degree will be an added advantage

**Experience**:

- Minimum of 10 years of progressive human resources experience, ideally working with a global organization
- Strong knowledge of and expertise in the full range of business partnering activities
- Strong knowledge and proven experience in setting up, implementing and managing a global performance management strategy in a multinational organization
- Proven leadership experience including the ability to lead through others
- Strong business acumen including experience and familiarity with a variety of business principles, environments and requirements in a corporate environment

**Skills and Competencies**:

- Must be fluently bilingual in English and French, written and spoken
- Demonstrated ability to lead a project from inception to completion
- Politically astute and culturally sensitive
- Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles
- Willingness and flexibility to deal directly with colleagues working in other parts of the world from a scheduling perspective
- Excellent interpersonal and communication skills
- Extensive experience dealing successfully with issues of a confidential and sensitive nature
- Outstanding written and verbal skills with the ability to communicate effectively and efficiently
- Proven ability to conduct effective presentations and training
- Solid negotiation and conflict resolution skills
- Excellent teamwork and team building skills and the ability to gain the confidence and trust of leaders and employees
- Must have intermediate experience in MS offi