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Assistant Manager
2 weeks ago
Overview:
Looking to accelerate your career? **Fountain Tire Delta (8209-120 Street)**is looking for a highly motivated leader to join the team as an **Assistant Manager**
As part of that growth and commitment to excellence, we are searching for experienced career-minded Automotive and Tire Management Professionals to join our team
At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on innovation, building a business and providing outstanding customer service. We are looking for career-minded leaders who are forward thinking and dedicated to the continued growth of Fountain Tire.
**What do we offer?**
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
- ** Competitive compensation: $65,000 to $70,000 per year**:
- ** Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching**:
- ** The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership**:
- Recognition and incentives for your contribution to the organization
- Policies and programs that support a balanced lifestyle
- Discounts for you and your family on tires, parts and services at all Fountain Tire locations
As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include:
- A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
- Recommending vehicle service, providing service quotes, and receiving customer authorization for work to be performed
- Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
- Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
- Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
- Supervise and motivate associates to ensure maximum productivity
- Ensure all safety policies and procedures are implemented
- Assist in inventory management through documentation processes and annual inventory counts
- Assist in identifying and following up on outstanding accounts receivable/credit clients
- Ensure store associates have completed all assigned training; providing feedback and reinforcement as required
- Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions
**What does it take to get on track?**
- Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferred
- At least 3 years of experience in the automotive industry
- Previous experience as an assistant manager, service writer or service manager is an asset
- Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
- Strong computer skills
- Ability to set goals and achieve results
- Ability to maintain a valid driver’s license and satisfactory driver's abstract
- Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
- Organizational and time management skills in order to prioritize competing demands
