Operations Administrator

5 days ago

Kingston, Canada R.W. Tomlinson Limited Full time

**SUMMARY**:
Tomlinson Environmental Services Ltd. is currently seeking an individual to join our operations team in Kingston, ON. Reporting to the Operations Manager, this role provides a critical service to the Operations team by assisting with daily scheduling and dispatching of manpower, coordinating appropriate resources for specified jobs, ensuring all equipment & associated documentation is kept up to date and oversee our end-of-day processes. This is a full-time position.

**Location**: 633 Fortune Crescent, Kingston, ON

**PRIMARY RESPONSIBILITIES**:
**At a high level, the Operations Administrator is responsible for**:

- Daily Route closing, route audits, and route optimization
- Control inbound/outbound loads coming through scale
- Communicate with yard personnel of inbound activity on site
- Administer & support garage staff (maintenance work orders, parts/service purchase orders)
- Work with Operations Manager to manage bin/asset inventory
- Provide excellent service to both internal & external customers
- Communicate with customers as required to clarify & determine service needs
- Communicate with Sales team to inform them of any issues that arise that impact task completion
- Communicate with internal departments such as Sales and Accounting to resolve problems or complaints
- Review, manage & resolve formal customer issues in a timely manner
- Monitor drivers’ progress to ensure daily pick-ups are completed
- Coordinate 3rd party trucking and contractors when and as required
- Other duties as assigned

**WORKING CONDITIONS**:

- Office environment; long periods of sitting may be required
- Fast-paced environment
- Working under pressure
- Tight deadlines; flexible hours and availability required

**QUALIFICATIONS AND EXPERIENCE**:

- Competent in using Microsoft Excel, Word and Outlook
- Previous dispatching experience in a fast-paced environment is considered an asset
- SAP experience is an asset
- Bilingualism is considered an asset
- Data entry accuracy required
- Understanding of Hours of Service, understanding of Transportation of Dangerous Goods, Regulation 347 (including manifesting requirements) and Certificate of Approvals would be an asset
- Excellent interpersonal, time management and prioritization skills
- Strong organizational skills with demonstrated ability to balance multiple priorities, ensuring timely and accurate completion of tasks
- Strong written and oral communication skills
- Demonstrate problem solving, trouble shooting and negotiating skills
- Ability to collaborate as part of a team and have a “can do” attitude
- Self-motivated, able to work with mínimal supervision
- Adaptable and flexible to changing requirements of the job

**TOMLINSON OFFERS**:

- Competitive wages
- Bonus programs
- Employer paid health and dental benefits
- Extensive training programs and tuition reimbursement
- Retirement benefits program
- Family-oriented team environment
- Employee discounts and other rewards programs

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