Part-time Retail Supervisor/keyholder

2 weeks ago

Vancouver, Canada Fjällräven Full time

Are you a passionate retail team leader? Join our Fjällräven team in **Vancouver, BC**

**WHAT WE OFFER**

Fjällräven benefits include:

- RRSP/DPSP retirement plan
- Paid Time Off
- Product discounts and access to our outdoor events
- Sustainability focus

The wage range for this role is $18.50-19.00 per hour.

**ABOUT THE ROLE**

Be part of our growing, dynamic team As a retail ambassador, you will uphold Fjällräven's core values:

- **Nature** - Connecting people to nature and protecting our planet's natural systems
- **Economy** - Innovating durable, high-quality products
- **Society** - Practicing good corporate citizenship
- **Wellbeing** - Respecting individuals and encouraging development

This is a **part-time** supervisor role in our **Vancouver - Kitsilano **retail store, reporting to the Store Manager

**WHAT YOU WILL DO**

Supervise daily operations and guest experience. Ensure store metrics align with core values. Support training, code of conduct, and policies.

**Responsibilities** include:

- Managing day-to-day operations
- Assisting customers through education and demonstrations
- Embodying brand and values
- Handling retail transactions
- Stocking products and helping with deliveries
- Maintaining clean store appearance
- Collaborating for a positive guest shopping experience

**WHO YOU ARE**

**Requirements **for this role:

- Strong communication skills and a customer service mindset
- Patience, kindness, and dependability
- Quick and action-oriented
- Continuous learning, including learning new technology
- Passionate about sustainability and the outdoors
- Flexible with schedules that may shift based on season and business needs
- Prior retail/guest service experience preferred

**ABOUT US**

Since 1960, Fjallraven has connected people to nature. We develop lasting, quality gear that enables outdoor experiences. We also organize events that promote outdoor engagement and sustainability. Join our 60-year legacy of making nature accessible

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