Operations Supervisor

2 weeks ago

Châteauguay, Canada Rona Full time

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Step into a pivotal leadership role on the operational floor As a direct distribution center coach, you will have the opportunity to manage a committed team, assigning and coordinating responsibilities to ensure quality customer deliveries, in a safe, efficient environment that ensures quality customer deliveries. With your leadership and problem-solving abilities, you’ll directly impact customer satisfaction and drive our mission's success.

**Your role**:

- Lead and mentor a team to ensure tasks are executed safely, efficiently, and accurately, providing continuous training
- Plan and organize workflows based on orders and schedules, assign tasks aligned with team skills and availability, and coordinate with customer service on load management
- Ensure compliance with safety standards, identify training needs, and support process improvements for optimal performance
- Engage in performance reviews, implement logístical innovations, and stay updated on industry best practices
- Organize regular meetings to encourage professional enrichment, manage staffing needs, and ensure that all tasks comply with company policies and legal requirements
- Manage equipment problems by ensuring repairs or contacting maintenance

**What we're looking for**:

- DEC in logistics, operations management or related field, or equivalent experience
- 3 to 5 years of experience in team supervision
- Strong leadership skills, change management and understanding of logistics processes
- Functional bilingualism (asset) and proficiency in IT tools, including Microsoft Office and WMS systems
- Excellent decision-making, communication and adaptability skills under pressure, with a strong focus on results and customer service

By joining the RONA family, you’ll enjoy many benefits, such as:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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