Customer Service Representative/route Driver

1 week ago

Victoria, Canada Compass Group Canada Full time

**Req# 1140132**

**Start Date: ASAP**

**Status: Full Time**

**Wages: $22/h**

**Schedule: Mon-Fri 7am-3:30pm OR 4 days a week 10hr days**

**Full Benefits. Uniform provided and safety shoe allowance. Subsidized lunch and discount program available**

**Location**:635 Superior Street, Victoria, BC**

**Important Information: Class 5 driver's license required**

Maintaining proper inventory levels and product distribution for micro markets.

**Essential Duties and Responsibilities**:

- Provide client and customer satisfaction in every aspect of job performance.
- Display a clear understanding of company policies and ability to administer as needed.
- Performs routine cleaning and sanitation of machines and other related equipment.
- Conducts minor service and adjustments on machines. When necessary reports defective equipment to designated maintenance repair service operators or technician dispatcher.
- Prior to beginning each day’s route, ensure that truck is properly loaded with all product required to properly service all scheduled micro markets and machines following outlined operational procedures.
- Informs regular clients and customers of new products or services, listens to and resolves service complaints.
- Reports all client and/or customer complaints to immediate supervisor in a timely manner.
- Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected and product.
- Perform product rotation to ensure freshness of products.
- Conducts inventory reconciliation in accordance with district procedures.
- Keep company vehicle clean and organized at all times; perform pre & post trip vehicle inspections.
- Perform all job functions in a safe and professional manner.
- Performs other duties as assigned.

**Qualifications**:
Think you have what it takes to be one of our **Route Drivers**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Valid Class G driver’s license and good driving record.
- 3 years driving experience required.
- Preferred 1-2 years of experience in a customer service position, or a minimum of 1 year of related experience.
- Must be able to lift 50 lbs. on a consistent basis.
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.)
- Able to work independently, responsible for route, work unsupervised 98% of the work day.

**Salary**: $22.00 per hour

**Benefits**:

- Discounted or free food
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: On the road

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