Fire Services/emergency Program Assistant

2 days ago

Sooke, Canada District of Sooke Full time

**“Where the Rainforest Meets the Sea”** **Fire Services/Emergency Program Assistant**: A small town with a big heart - filled with smiling faces. Sooke embraces our natural assets including local parks, trails, waterways and oceanfronts; we honour the history of the lands of the T’Sou-ke and Sc’ianew (Cheanuh) First Nations within the Coast Salish Territory. “Where the rainforest meets the sea." Characterized by warm, dry summers and mild winters, Sooke’s pleasant climate is a year-round paradise for those who enjoy outdoor activities, such as hiking, biking, kayaking, or sailing. The District of Sooke has an auxiliary employment opportunity for a Fire Services/Emergency Program Assistant for up to one (1) year. Reporting to the Director of Community Safety/Fire Chief and the Emergency Program Coordinator, the Fire Services/Emergency Program Assistant is responsible for a broad range of duties. The Fire Services/Emergency Program Assistant provides front-office reception and general administrative support services to the department, including filing, data entry, and other related duties. This position is the first line of contact for all public enquiries to the department and Sooke Emergency Program. The position provides frontline communication to residents, regional partners, and internal/external stakeholders, including non-emergency dispatch related to fire and emergency services. The position requires excellent customer service skills and the ability to interact courteously and tactfully with the public and co-workers and the ability to focus on work and complete a variety of tasks in a busy environment with many interruptions and distractions is essential. This position also serves other departments as required in providing assistance in support of day-to-day departmental business process needs, including serving as reception at any public facing counter as required. **To be considered for this role, applicants should have the following qualifications**: - A post-secondary education in office or business administration. - The ability to obtain Incident Command System 100, Emergency Operations Center Essentials, and Emergency Management Information Officer courses. - A minimum of five (5) years’ office experience. - Working knowledge of legislation and records management practices applicable to the work and the operations and functions of various municipal departments. - Considerable knowledge of administrative practices, procedures, standard protocol, and fire department/emergency program communication needs. - A satisfactory Criminal Record Check. **Additional consideration may be given to applicants with the following qualifications**: - Experience with SharePoint Online, Tempest, iCompass, Adobe Pro, and Target Solutions. - Incident Command System (ICS) 200. - A combination of experience and education. - Related work experience in local government. - The District of Sooke thanks all applicants for their interest and advises that only those to be interviewed will be contacted._ Education : Other trades certificate or diploma Experience : 5 years or more

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