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Retail Store Manager

2 weeks ago

New Glasgow, Canada Global Pet Foods Stellarton Full time

**Job Posting: Store Manager - Global Pet Foods, Stellarton, NS**

Are you a passionate leader who thrives in a customer-focused environment? Do you love pets and want to make a difference in your community? Global Pet Foods Stellarton is looking for an exceptional Store Manager to lead our team and create meaningful connections with our customers, team members, and community partners.

**About Us**

Global Pet Foods is Canada’s largest chain of Canadian-owned pet specialty stores. Our Stellarton store is local franchisee-owned and operated, and we are committed to providing pet parents in Pictou County with high-quality products for every budget, expert advice, and exceptional service.

**The Role**

As the Store Manager, you are responsible for all aspects of the store's daily operations, ensuring that all store areas are engaged and achieve key results. You will lead by example, ensuring top-notch customer experience while developing your team and building strong relationships within the community.
- **Who You Are**:_

A charismatic, people-focused leader with a positive, friendly attitude and strong leadership abilities
- Self-motivated, goal-driven, and dedicated to team success
- Passionate about pets and delivering exceptional customer service
- Highly organized, adaptable, and solution-oriented
- Committed to ongoing learning and professional development
- Reliable, trustworthy, and flexible with a willingness to embrace change
- Polite, respectful, and energetic, creating a welcoming environment for customers and team members alike
- **What You'll Do**_

You will manage all aspects of the successful daily operation of a Global Pet Foods store. Key responsibilities include, but are not limited to:
**Leadership & Team Development**:

- Train, motivate, and develop team members with regular coaching and performance feedback.
- Foster a respectful and collaborative workplace that encourages growth and engagement.
- Lead the team to achieve goals and deliver outstanding service.

**Customer Experience & Community Engagement**:

- Ensure every customer receives personalized product recommendations and care.
- Build lasting relationships with customers and community partners.
- Represent Global Pet Foods at community events and execute local outreach initiatives.

**Operations**:

- Manage inventory, visual merchandising, scheduling, and daily operations to maximize efficiency
- Analyze data, and implement strategies to achieve targets
- Plan and execute in-store events and promotions aligned with company initiatives**.**
- **This Role Requires**:_
- Proven experience in retail management in a fast-paced, customer-focused store.
- Demonstrated ability to lead and develop successful teams.
- Proven sales performance and experience in achieving business targets.
- Strong merchandising, inventory management, and numeracy skills.
- Excellent communication, organizational, and problem-solving abilities.
- A passion for pets and an interest in pet nutrition and care.
- Ability to work flexible hours, including evenings and weekends.
- Reliable transportation and the ability to lift up to 30 lbs.
- Proficiency in using POS systems, spreadsheets, MS Office, and Google Suite.
- **Why Join Us?**_
- Work in a fulfilling environment where your love for pets and people can shine (with pets visiting)
- Be part of a locally owned business with the backing of a trusted national brand in a thriving retail sector.
- Enjoy opportunities to make a tangible impact on your team and community
- Competitive wage, bonus opportunities, and comprehensive health benefits.
- Employee discounts, fair scheduling, and additional perks.
- Opportunities to make a tangible impact on your team and community.

**How to Apply**

If you’re ready to lead a passionate team and make a difference in the lives of pets and their parents, we want to hear from you Please submit your resume and a cover letter detailing your leadership experience and why you’re passionate about this opportunity.

Thank you for your interest in Global Pet Foods Only those selected to proceed will be contacted.

Pay: $48,000.00-$62,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Application question(s):

- Are you legally eligible to work in Canada (Citizen / Permanent Resident / Valid Work Permit)?
- What date would you be able to start this job?
- Approximately how many minutes would it take for you to commute to our store at 91 Lawrence Blvd, Stellarton?
- Do you currently reside in Pictou County?

**Education**:

- Secondary School (required)

**Experience**:

- volunteering or caring for a pet at home: 1 year (preferred)
- customer service: 5 years (preferred)
- Retail management: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- drivers licence (required)

Work Location: In person