Operational Support Worker

6 days ago

Penetanguishene, Canada Waypoint Centre for Mental Health Care Full time

POSITION TITLE

Operational Support Worker (Security)

SHIFT TYPE

Rotating days, evenings, nights, weekends, & holidays

DEPT/PROGRAM

Emergency and Security Services

JOB CLASS

Operational Support Worker

EMPLOYMENT TYPE

Choose an item

RATE OF PAY

$27.95-$31.58 per hour

WORK SCHEDULE

Up to 24 hours per week required

EMPLOYEE GROUP

OPSEU

POSTING TYPE

Open

POSTING DATE

May 21st, 2025

HYBRID ELIGIBLE

N/A

NUMBER

1

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager of Emergency and Security Services is currently seeking part time Operational Support Workers. The purpose of this position is to provide perimeter and operational security services within a high security forensic mental health facility. This includes observing/monitoring patient behavior and supporting the patient care process.

Waypoint offers tuition support opportunities and encourages employee’s educational growth.

**KEY ACCOUNTABILITIES**:

- Operating the Atrium security equipment and ensuring it is in proper working order
- Key/Card control management including screening persons and incoming materials/goods and mail for prohibited and restricted items
- Monitoring and activating all emergency systems/codes and responding to all emergency codes according to established procedures
- Processing of patient admissions to and discharges from the facility
- Performing security checks and searches as assigned
- Observing patient behaviour and reporting relevant observations to the appropriate unit

**REQUIREMENTS/QUALIFICATIONS**:

- Province of Ontario Security Licence
- Valid G Class Ontario Driver’s License
- Completion of Incident Management Systems 100 (Emergency Management Ontario)
- Completion of the IAHSS Basic Training preferred and/or Mandatory completion after hire
- College Level Security or Law Enforcement Diploma and/or 2 years of recent Hospital Security Experience preferred
- Additional specialized security training and certification in healthcare/mental health care setting preferred
- Demonstrated knowledge of safety and security principles and practices
- Demonstrated interpersonal, analytical, customer service and organizational skills
- Proven written and verbal communication skills
- Proven ability to adapt readily to change
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language

**HOW DO I APPLY?

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