Medical Secretary

2 weeks ago

Vaughan, Canada Vaughan Endoscopy Clinic Full time

**JOB DESCRIPTION**

**Job Title: Administrative Assistant (Medical Secretary)**

**KEY RESPONSIBILITIES**:

- Conducts screening assessments to determine if patients meet suitability criteria for out-of-hospital endoscopy procedures.
- Schedules patient appointments, provides patient instructions and guidance, and follows-up on outstanding issues where necessary.
- Receives, directs, and discharges visitors while ensuring a welcoming environment.
- Deals with patients and referring doctors in a courteous and helpful manner
- Manages any and all VEC related administrative matters and assignments, including but not limited to general office services (phone answering, scanning, mail handling, courier & waybill handling, faxing, etc.), creation and modification of documents using Microsoft Office and Microsoft Excel.
- Updates software to schedule appointments and enter patient information accurately.
- Discreetly handles all matters and maintains confidentiality.
- Anticipates and proactively deal with issues to help facilitate efficient patient flow, and to coordinate an outstanding patient experience.
- Promptly returns phone messages and communicates outstanding issues within admin team.
- Must adhere to VEC standard operating procedures, business practices and requirements as pertaining to the role.

**FORMAL EDUCATION AND EXPERIENCE**:

- **Recent previous **experience in a medical administrative support role mandatory **due to knowledge of medication and medical terminology required**
- **Minimum 2 years administrative assistant experience**:

- College diploma or university degree

**SKILLS AND ABILITIES**
- Must have medical terminology knowledge
- Demonstrated skill working with computer technology.
- Demonstrated ability to function independently and within a team environment
- Strong communication, English proficiency, and decision making skills required.
- Demonstrated organizational and interpersonal skills required.
- Must have references from past employers upon request

**Job Type**: Part-time

**Salary**: $19.00-$22.00 per hour

Schedule:

- Day shift

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