Sales Associate
7 days ago
**The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card) using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry**:
**DUTIES / RESPONSIBILITIES**:
- ** Ensure customers are greeted promptly and asked appropriate questions.**
- ** Communicate product knowledge to the customer as appropriate.**
- ** Assist customers in locating and comparing merchandise.**
- ** Assist customers with finding all items needed to complete their project.**
- ** Process special orders for non-stock or out of stock items where appropriate.**
- ** Record repeat customer requests for product and follow-up when product arrives at the store.**
- ** Cross train on other associate positions as required.**
- ** Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, handling cash, etc.**
- ** Advise the designated manager of shortages, damaged goods, back-orders etc.**
- ** Build special displays and signage for sales, promotions and other special events.**
- ** Help unload incoming trucks as required.**
- ** Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.**
- ** Keep stock in storage area neat, clean, and orderly.**
- ** Participate in regular cycle counting, and assist in taking annual inventory counts.**
- ** Reorder merchandise according to stores buying procedures.**
- ** Attend store meetings, training sessions, etc. as required.**
- ** Work on additional duties and assignments as assigned by management.**
- ** Work in a safe manner in accordance to provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.**:
QUALIFICATIONS:
**- ** Friendly and helpful attitude toward customers.**
- ** Excellent communication skills.**
- ** Willingness to learn.**
- ** Experience with power tools considered an asset.**
- ** A**bility to work co-operatively in a team atmosphere.**:** What can we offer you**
- ** Company Benefit Program**
- ** Employee Discount**
- ** Matched RRSP**
- ** Employee family and assistance program**
- ** Growth Opportunities
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