Director, Loan Administration

**General Information**:

- Job ID
- 30602
- Location
- Halifax, Canada
- Work Types
- Full Time
- Categories
- Client Accounting, Funds

**About TMF Group**

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

**Discover the Role**

As the Director of Loan Administration Services, you will lead a dynamic team responsible for the end-to-end administration of broadly syndicated loans. This includes overseeing workflows such as security master creation, trade and notice processing, reconciliations, restructures, and post-trade data management. You will play a pivotal role in ensuring operational excellence, client satisfaction, and regulatory compliance across all loan servicing activities.

This is a highly visible, client-facing position that requires strong leadership, deep industry knowledge, and the ability to manage complex processes and stakeholder relationships. You will be instrumental in driving service delivery, managing escalations, and supporting strategic initiatives such as client onboarding, new business development, and product innovation.

**Key Responsibilities**
- Managing team in processing all aspects of loan administration workflows including security master creation, trade processing, notice processing, recon, restructures, and related processes.
- Processing and problem solving broadly syndicated loans including settlement economics, secondary trading and post trade data management.
- Ensuring correct client set ups in place for efficient processing of loan activity.
- Managing and advocating around internal/external client output including, daily P&L, downstream FA inquiries.
- Client facing role for routine and escalated activity
- Managing internal stakeholders and client reviews including KPIs, service level reviews
- Monitor client requests and manage escalated items.

**Key Requirements**
- 5+ years of experience in loan administration or debt fund administration.
- Education background in Accounting/Finance/Business Administration.
- Excellent level of English.
- Excellent computer literacy.
- Ability to manage a large team and work across departments to co-ordinate client deliverables.
- Willingness and ability to work in a team, under pressure and meet deadlines.
- Background in commercial acumen across private markets including supporting client onboarding, new business development opportunities and new product developments.
- Loans background required including system knowledge and experience in reading / interpreting loan docs.
- Background in managing staff or evidencing qualities to grow into staff management role.

**What’s in it for you?**

**Career Development Paths**
- Work with colleagues and clients from around the world on interesting and challenging tasks.
- We offer internal career opportunities so you can advance your career within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.

**Make an Impact**
- You’ll help us make the world a simpler place for our clients to do business.
- Through our corporate social responsibility program, you’ll also make a difference in the communities where we work.

**A Supportive Environment**
- A strong feedback culture helps build an engaging workplace.
- Our inclusive work environment allows you to work from our offices around the world as well as from home, helping you find the right work-life balance to perform at your best.

**We’re looking forward to getting to know you