In-flight Service

2 weeks ago

Dorval, Canada Air Canada Full time

**Description**

**Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada's flag carrier.**

Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager

Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.
This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.
- Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.
- Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.
- Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.
- Compile management information.
- Analyze irregular operations and make effective scheduling decisions.
- Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.
- Interpret and administer the CUPE collective agreements.

**Qualifications**
- Solid decision-making ability in high pressure situations
- Strong interpersonal, communication, analytical and organizational skills
- Demonstrated ability to maintain and monitor records effectively
- Experience with conflict resolution and problem solving
- Previous airline operational experience an asset
- Previous Call Centre experience an asset
- Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset
- Must work shifts, including midnights
- Ability to work under pressure with mínimal supervision
- Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.

**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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