Client Care Coordinator

4 days ago

Thunder Bay, Canada Field Trip Health Full time

**About Field Trip Health**

Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment resistant forms of depression. KAP is a holistic therapy that can allow a person to open up and explore themselves in new ways. With the dissociative effects of Ketamine and the support of a trained psychotherapist, the insights and healing found in this therapy can produce significant and sustainable shifts in how you experience life.

At Field Trip Health, we provide a rewarding job experience with a growing network of passionate health professionals who are seeing meaningful patient breakthroughs on a daily basis.
While working with cutting edge techniques, we offer an entrepreneurial and collaborative working environment focused on delivering best-in-class client care.

**Roles and Responsibilities**

The primary responsibility of the Client Care Coordinator is to provide administrative support, program development, answer patient inquiries and book client appointments.

**Care Coordinator Role**
- Conducting initial assessments of clients' situation to determine needs and goals
- Establish open lines of communication for individuals with mental or emotional concerns
- Take a detailed client history and note any health conditions
- Treat patients with respect and dignity
- Communicate information to patients regarding diagnosis and treatment goals
- Maintain patient medical records (EMR)
- Clinical assessments such as mental status exam and routine vitals for patients

**Administrative Roles**:

- Participate in quality activities and continuous improvement initiatives
- Develop and provide input on policies and procedures
- Weekly and monthly reporting on site metrics and needs
- Other Duties as assigned

**Experience**
French considered a strong asset

1+ years experience in the medical field or mental health considered a strong asset

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical Administration: 2 years (preferred)

**Language**:

- English and French (preferred)

Work Location: Hybrid remote in Thunder Bay, ON P7B 3B7

  • Client Care Coordinator

    4 days ago

    Thunder Bay, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...

  • Administrative & Client Care Coordinator

    2 hours ago

    Thunder Bay, Canada Elevate Therapy Full time

    **Administrative & Client Care Coordinator (Full-Time)** **Location**:Thunder Bay, ON **Compensation**: $24/hour | 25-35 hours/week | Monday to Friday **Job Type**: Part-time, permanent - day shifts, evenings, and weekends (with potential for transition to full-time) **Job Summary** Elevate Therapy is looking for a Client Care Coordinator to join our...

  • Coordinator, Client Relations

    2 weeks ago

    Thunder Bay, Canada St Joseph's Care Group Full time

    **Bargaining Unit: NON-UNION** **Status: Full Time** **Department: Quality** **Site: St. Joseph's Hospital** **Shifts: Days** **Annual Salary: $72,325 - $90,421** Reporting to the Director - Quality, the Coordinator - Client Relations & Quality is dedicated to improving the client and family experience, and is accountable for implementing and...

  • Care Coordinator

    2 weeks ago

    Thunder Bay, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient...

  • Care Coordinator

    5 days ago

    Thunder Bay, Canada Home and Community Care Support Services Full time

    Job Description COMMUNITY CARE COORDINATOR (FLOAT) - TEMPORARY FULL TIME TO MAY 2027Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.As a...

  • Client Care Navigator

    2 weeks ago

    Thunder Bay, Canada Vision Loss Rehabilitation Canada Full time

    Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? **Vision Loss Rehabilitation Canada** is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified...

  • Care Bus Coordinator

    4 days ago

    Thunder Bay, Canada NorWest Community Health Centres Full time

    1 FTE - Contract November 25, 2024 to March 31, 2025 Thunder Bay Site One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. The primary focus of this position is to...

  • Client Marketing Coordinator

    2 weeks ago

    Thunder Bay, Canada TAG Creative Strategy Full time

    Forget what you know about marketing agencies. At TAG, we don’t just create pretty things for our clients, we are an extension of their team. Marketers, Project Managers, Management Consultants - we are all these as and when needed. Our company doesn’t fit a conventional mold, nor do we want to. Colouring outside the lines is what we do; breaking...

  • Linkage to Care Coordinator

    2 weeks ago

    Thunder Bay, Canada Elevate NWO Full time

    **Job Overview** The Linkage to Care Coordinator plays a vital role in supporting client care by coordinating internal referrals to Elevate NWO’s health and wellness programs. Positioned at the reception area, they serve as the first point of contact—often the first face and voice someone encounters when reaching out to the organization. This role...

  • Care Coordinator

    2 hours ago

    Thunder Bay, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient...