Customer Service Representative

2 weeks ago

Petrolia, Canada Lifemark Health Group Full time

**Customer Service Representative - pt Health - Petrolia Physiotherapy**

**Permanent Part-Time**

**Location: 4119 Petrolia Line**

**Petrolia, Ontario**

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at **pt Health - **Petrolia Physiotherapy, **a **Lifemark Health Group **company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Customer Service Representative** **who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values**:“ We have fun”, We strive for simplicity”, We trust each other to do the right thing”, We go the extra kilometre” and “We belong here”.**

**Primary Responsibilities**
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- Preferably 5 years+ work experience in a private clinic setting, High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
- Excellent communication and interpersonal skills
- Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset but not required
- Flexible and adaptable to change

**Why Lifemark?**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Supportive and collaborative administrative team
- Competitive compensation with an excellent benefits package for permanent employees
- Positive and comforting work environment
- Annual continuing education allowance with a variety of internal training opportunities
- Pathways for management and corporate leadership
- Nationally recognized brand with a strong digital presence
- Diverse, stable, caseload with the flexibility to integrate pre-existing clients
- National Partner of Special Olympics Canada
- GoodLife Fitness discount

  • Customer Service Representative

    2 weeks ago

    Petrolia, Canada Lifemark Health Group Full time

    **Customer Service Representative - pt Health - Petrolia Physiotherapy** **Permanent Part-Time** **Location: 4119 Petrolia Line** **Petrolia,** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Financial Services Representative

    2 weeks ago

    Petrolia, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Service Consultant

    5 days ago

    Petrolia, Canada MacFarlane Chevrolet Buick GMC Full time

    **Job Description - Service Consultant** **Functions**: - Customer Relations - Sales/Marketing - Interdepartmental Relations - Collecting Diagnostic Information, Quality Auditing - Process Service Information - Scheduling **Competencies**: - Adaptability - Analysis - Continuous Improvement - Customer Enthusiasm - Judgement - Organizing and Planning -...

  • Food Service Supervisor

    5 days ago

    Petrolia, Canada Kiov Incorporated McDonalds Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Food service establishment - Fast food outlet or concession - Willing to relocate **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job...

  • Food Service Supervisor

    5 days ago

    Petrolia, Canada Kiov Incorporated McDonalds Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Food service establishment - Fast food outlet or concession - Willing to relocate **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job...

  • Front Store Supervisor Pt

    1 week ago

    Petrolia, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 2600 New Lakeshore Rd., Unit 10, Bright's Grove, Ontario, N0N 1C0 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash,...

  • Dz Driver Roll Off

    3 days ago

    Petrolia, Canada WM Full time

    **We're Looking for Roll Off drivers in Petrolia!** This is a union role **Starting Wage**:31.15$/hr. **Start time**:6:30 am, 9 hrs./day **Shift**:Mondays - Fridays, weekends needed but not often. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual...

  • Residential Driver

    3 days ago

    Petrolia, Canada Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** Safely operates a heavy-duty truck to perform assigned duties on transfer routes. **II. Essential...

  • Visitor Services

    7 days ago

    Petrolia, Canada County of Lambton Full time

    **Company Biography** The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery,...

  • Branch Assistant Liuna

    2 weeks ago

    Petrolia, Canada County of Lambton Full time

    **Division: Cultural Services** **Job Status: Temporary Part Time** **Number of Positions: 1** **Hours of Work: 24** **Wage Rate: $**22.74 - $27.14 per hour** **Posting Date: Monday, October 26, 2025** **Closing Date: Sunday, November 2, 2025** **Company Biography** The County of Lambton is an urban-rural area in southwestern Ontario that is home to...