Product Manager, Mortgage Strategy

**Position Responsibilities**:
**Product strategy and development**
- Develop and refine strategic plans for our mortgage products, to improve customer experience and increase market differentiation
- Identify new opportunities for mortgage product innovation and drive initiatives to expand and enhance the product portfolio
- Stay informed about regulatory changes, industry trends, and technological advancements in the mortgage space to adapt and respond proactively
- Conduct comprehensive market research and competitive analysis to identify trends, customer preferences and growth opportunities within the mortgage market

**Roadmap**
- Create and maintain the strategic roadmap for mortgage products to ensure competitive product positioning and end-to-end advisor & customer experience for the Bank’s mortgage products.
- Collaborate with cross functional Go to Market and Digital teams to evolve and prioritize roadmaps, assess new opportunities and support the delivery of leading client experiences

**Performance Analysis**
- Monitor product performance, analyze data, listen to feedback, and make insights-driven decisions to optimize the experience and performance.
- Managing product operational activities to ensure products remain compliant and competitive in market
- Manage partner rewards programs, advisor and broker compensation terms, ensuring competitive positioning as well as operational excellence and compliance

**Market Analysis**
- Monitors the competitive environment serving as the Subject Matter Expert on competing products, features and pricing.
- Stay ahead of regulatory changes to ensure the Bank’s mortgage products remain compliant
- Prepare regular reporting on product performance and market insights for senior management

**Shared Responsibilities**:

- Risk and compliance - collaborate with other departments in the Bank to help ensure product design, pricing and supporting processes operate with acceptable risks and meet applicable regulatory requirements.
- Marketing strategy - work with our marketing team to establish differentiating market positioning to help the Bank achieve its objectives.
- Business strategy - contribute to the Bank’s overall business strategy in collaboration with Strategy team.

**Required Qualifications**:

- Minimum of 5 years of experience in product management, with a focus on strategy development and execution in the mortgage industry
- Bachelor’s degree, preferable in Business, Finance, Marketing or a related field
- Proven track record of successfully implementing product strategies to improve client experience
- Expert level knowledge of mortgage products, market dynamics and the regulatory environment
- Strong analytical and problem-solving skills, with a data-driven approach to decision making
- Exceptional written and oral communication skills, including a developed ability to present to audiences of varying backgrounds and expertise

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

LI-Hybrid

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Waterloo, Ontario

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$80,700.00 CAD - $145,260.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short