170610 - Cannabis Store Clerk - Cannabis Management Corporation - Temporary

The PEI Cannabis Management Corporation is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The purpose of the Cannabis Clerk 2 position is to provide reception, clerical, merchandising, consultative, and sales transaction fulfilment services in a government-run cannabis retail store in a manner which complies with all provincial regulations and internal corporate policies. This position will normally include evening and weekend work and may require supervision of the facility during the absence of the store manager and senior cannabis clerk.

**Duties will include but are not limited to**:

- Continuously present a positive image that complies with all employer dress code requirements.
- Deal courteously and tactfully with the public and assist customers in a helpful and friendly manner with purchases and/or inquiries.
- Maintain positive working relationship with co-workers to ensure a positive team environment.
- Provide excellent customer service: being patient; attentive; demonstrating excellent product knowledge; using clear communication skills with positive language; having an ability to read customers and being able to react to new or unique customer scenarios; using good time management; having a calming presence, using empathy; and being goal oriented with a willingness to learn.
- Balance cash float prior to the start of shift; Sign onto computerized point-of-sale terminal; Greet and consult with customers as per employer customer service policies.
- Process and fulfill sales transactions in an accurate and timely fashion by: Scanning or manually keying Universal Product Code (UPC) numbers of products being purchased by customer.
- Receiving cash or credit/debit card as payment; Processing card payments, making change, and providing receipts if required; Bagging items in regular and/or applicable parcel packing where required and preparing as part of aggregate e-commerce shipment where required.
- Unload cannabis orders and reconcile product received with bills of lading.
- Ensure all product is stored in an organized, safe, and quality-preserving fashion while ensuring easy accessibility for continuous merchandising.
- Perform supervisory duties on a short-term basis in the absence of the store manager and senior clerk.
- Monitor retail and storage areas to ensure compliance with regulatory framework that governs the operation of cannabis retail store.
- Provide administrative support to the store manager and senior clerks in the day-to-day operations of cannabis retail store and perform daily and intermittent cleaning and maintenance tasks.
- Other related duties as required.

**Minimum Qualifications**:

- Successful completion of Grade 12 or equivalent.
- Considerable, recent experience in retail sales (e.g. providing customer service, using a computerize Point-of-Sale terminal, merchandising, etc.).
- Recent experience supervising, preferably in a retail environment (e.g. balancing cashier tills & daily business receipts, preparing bank deposits, entering data into financial management system, troubleshooting minor computer problems, opening/closing facility, etc.).
- Must be physically capable of lifting packaged merchandise weighing up to 5KG for continuous periods of time.
- Knowledge of legislative and regulatory framework that governs the operation of a cannabis retail store.
- Excellent interpersonal and communications skills and ability to learn and adapt to new procedures quickly and easily.
- Must have very good time management and organizational skills.
- A good previous work and attendance record.

**Other Qualifications**:

- Additional relevant education and experience will be considered an asset.
- Evenings and weekends are required.

**IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.**

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**_The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community._