Dispatcher, Trucks
2 days ago
Work Term: Permanent
- Work Language: English
- Hours: 35 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:
- Urban area
**Tasks**:
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Organize warehouse and work areas
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Handle wake-up calls
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Supervision**:
- 3-4 people
**Computer and technology knowledge**:
- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
- MS Windows
**Service experience**:
- Delivery
- Taxi
- Tow truck
- Trucking
**Security and safety**:
- Driver's validity licence check
- Drug test
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Work under pressure
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