Intermediate Customs Account Analyst

2 weeks ago

St Thomas, Canada Buckland Full time

**Organization Overview**
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

**Position Summary**

This position reporting to the Team Leader is responsible for handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of commercial goods into Canada in accordance with the Customs Act. Provide the highest level of customer service to clients, vendors and service providers in acquiring the proper import documentation in a timely manner.

**What we can offer you**
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization

**Key Responsibilities**:

- Nurture client relationships to ensure repeat business
- Processing of incoming shipments
- Accurately prepare customs and internal documents with mínimal guidance
- Capability to handle the more complex customs entries with mínimal guidance
- Completion of high volume of entries and handle queries in a prompt, efficient
- Ability to resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with mínimal guidance
- Knowledge of the PGA’s and ability to research requirements
- Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe
- Reviewing accuracy of entries completed by other Team members as required and reporting of any issues to Team Leader or Supervisor
- Liaise with other LOB’s as needed
- 2+ years of industry experience:

- FTA basics
- Basic knowledge of customs and related paperwork
- Secondary school diploma
- Demonstrated knowledge in Microsoft Office: Outlook, Excel and Word
- Ability to quickly and efficiently perform internet parts search
- Professional communication skills
- Strong attention to detail and ability to handle multiple tasks
- Accurate and fast keyboarding skills

Buckland is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors.

Upon request, Buckland will make accommodations available to applicants throughout the recruitment and hiring process.

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