Learning & Development Manager

**Role Objective**:
Collaborating with the L&D team and prioritizing patient-centered approaches, you will serve as a _trusted partner and advisor_ to various Takeda businesses and functions. You will be responsible for initiating, developing, deploying, and tracking innovative learning and development programs aligned with the organization’s strategies and goals. As part of the Data, Digital, and Technology team, you will help drive digital innovation in training for our commercial field teams and build digital dexterity competencies for the Canadian Enterprise, while enabling future readiness and best-in-class customer experiences. Your contributions will help build a workplace focused innovation and future readiness, while striving for and fostering a culture of continuous growth and lifelong learning. This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda's Leadership Behaviors.

**Key Accountabilities**:

- Elevate Enterprise Capabilities: Develop digital dexterity capabilities across the enterprise by utilizing technologies such as MS CoPilot, MS Loop, Power BI, and Power Automate to enhance workforce skills and efficacy in a digital-first environment. These core capabilities include, but are not limited to: Generative AI, Collaboration, Data Literacy, Content Creation and Retrieval and Automation of work
- Strengthen Future Readiness: Prioritize innovation in Learning and Development to support our field force and evolve how we support our Health Care Providers and patients, ensuring a best-in-class future customer experience.
- Enable Sales Training of the Future: Innovate _how_ sales training is delivered to increase employee engagement and skill development - Create higher engagement around Digital Dexterity skillsets among field associates ensuring role-relevant use cases. Use new technology (i.e. Digital / AI) to create and deliver the sales training of the future, in an evolving Omni-channel environment.
- Facilitate Omni-Channel Customer Engagement: Use deep insights in OCE from previous experience and translate these insights into learning programs aimed at building core OCE competencies across Takeda.
- Support People Leader Development: In partnership with our people and culture business partners, support the delivery of people leader development programming.
- Integrate Agile Ways of Working: Use previous experience with Agile methodologies to design and deploy training and coaching programs that elevate Agile Working competencies, aimed at improving business excellence processes throughout the organization.
- Support Cross-Functional Collaboration and Synergy: Develop deep insights about the cross-functional links in the organization and introduce team development opportunities to promote best practice sharing and synergies that create well-orchestrated, high performing teams.
- Stimulate Growth Mindset: Actively promote and create a culture of development, fostering a growth mindset and promoting continuous improvement for all Takeda employees.

**Skills and Leadership Capabilities**:
**Core Data, Digital & Technology Skills**:

- Data-driven decision making: Capability to collect, analyze, and interpret data for making informed decisions and driving business outcomes
- Digital collaboration: Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams, Loop.
- Digital fluency: Proficiency in leveraging digital tools, platforms, and technologies (incl. Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.
- Learning and Innovation: Dedication to lead by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.
- Trust: Understanding of cybersecurity threats and best practices to protect sensitive information and systems.
- Communication: Excellent digital communication skills, including the ability to convey complex technical information to non-technical stakeholders.

**Preferred Experience and Education**:

- University degree in a health sciences, business, or related field of study.
- Minimum of 8 years of experience in the Pharmaceutical Industry
- Minimum of 5 years of experience in a Learning and Development role, with a proven track record of creating and executing development programs in the Pharmaceutical Industry.
- Deep knowledge of Adult Learning Principles and a passion for developing people.
- Experience developing Omnichannel Engagement competencies and training programs.
- Experience developing content and implementing training using progressive, digital and generative AI learning solutions.
- Extensive experience employing multi-channel learning platforms and practices (i.e. virtual / hybrid, e-learning, micro-learning).
- Ability to design and implement learning and business impact measureme