Clinical Manager

Are you a collaborative clinical leader with a passion for supporting the growth and development of children, youth, and families in Northwestern Ontario? FIREFLY is seeking a Clinical Manager - Child and Youth Development Services to lead high-quality, client-centred programs that make a lasting difference in the lives of families across our region.

**About FIREFLY**

FIREFLY is a multi-service, non-profit organization committed to strengthening the health and well-being of families, children and youth. We provide mental health, developmental, and community services across a variety of settings, including schools, child care centres, and community-based locations.

With offices throughout Northwestern Ontario, FIREFLY offers a unique opportunity to build strong relationships with clients, colleagues, and community partners. We are proud to work in close collaboration with local First Nation organizations and are committed to fostering cultural safety in all aspects of our work. In 2022, FIREFLY achieved Exemplary Standing with Accreditation Canada, reflecting our dedication to service excellence.

To learn more about working at FIREFLY, check out our short FIREFLY Recruitment Video

**About the Role**

As the Clinical Manager - Child and Youth Development Services (CYDS), you will play a key role on FIREFLY's Leadership Team, reporting to the Director of Service Excellence and Partnerships. In this position you will:

- Lead and manage the delivery of child and youth development services across our regional service area.
- Supervise and support a team of dedicated clinicians and staff, promoting professional growth and clinical excellence.
- Oversee program operations including scheduling, performance monitoring, and service coordination.
- Foster a culture of continuous improvement and client-centred care.
- Support integrated, cross-program service delivery through collaborative planning and partnership development.
- Represent FIREFLY in community planning tables and initiatives that enhance access to services for children and youth.

This full-time position may be based at any FIREFLY location. Some evening work and regular travel throughout the region are required.

**What We're Looking For**

**Education & Experience**
- Master’s degree in a related field or an equivalent combination of education and experience.
- 7-10 years of experience in child and youth development services or related area.
- 3-5 years of progressive leadership experience.
- Professional registration with a relevant regulatory body (preferred).

**Key Competencies**
- Strong team leadership, supervision, and conflict resolution skills.
- Proven ability to support data-informed service planning and quality improvement.
- Demonstrated proficiency in FIREFLY's Management Competency Framework, including Client Focus, Emotional Intelligence, and Results Orientation.
- Understanding of trauma-informed, culturally responsive, and client-centred care.
- Excellent organizational, analytical, and communication skills.

**Why Join FIREFLY?**
- Make a meaningful difference in the lives of children, youth and families.
- Be part of a collaborative team that values innovation, wellness, and continuous learning.
- Enjoy professional development opportunities and a supportive leadership culture.
- Receive a competitive compensation and benefits package including:

- HOOPP pension
- 4 weeks vacation entitlement to start, plus paid holiday closure between Christmas and New Year's
- Paid sick leave
- Comprehensive benefit plan covering health, dental, vision, travel, life insurance and critical illness insurance.

Click **here** to access the full position description for this position.