Computer Lab Support Technician

2 weeks ago

Ottawa, Canada High Tech Genesis Full time

Location: Ottawa, ON

High Tech Genesis is looking for a dedicated Lab Support professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician.

This is an excellent opportunity to showcase your technical skills, work independently, and contribute to the success of a great organization.

Roles and responsibilities:

- Troubleshooting various routing/switching/generic lab equipment
- Opening/tracking cases for the lab team to expand infra system
- Work with lab team installing new equipment
- Update/recovery of ESXi VM and baremetal Linux servers
- Tools/Software - Assist with the development and upkeep of automated tooling that keeps the lab environment running. This will be dependent on the level of scripting skills
- Lab Equipment Analysis and Recovery - Working with engineering team to identify and resolve issues with lab equipment (primarily Cisco routers/switches, PDU and console servers)
- Work with a Linux environment, experience with scripting languages would be beneficial (bash, tcl, python)
- Experience working with switching/routing
- Experience (un)racking equipment from frames
- Experience cabling in a data center environment
- Experience working in a data center
- Experience setting up and supporting Linux servers

Optional skills:

- CCNA
- UCX experience
- VMware experience

Soft skills:

- Have a high EQ
- Able to get along with most people
- excellent written and verbal communication skills in English

High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.

Please be advised:

- Applicants must have the legal right to work in Canada.

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