Building Manager

**PURPOSE**

The Building Manager is accountable to the Property Manager or District Manager for supervision and coordination all daily and periodic activities related to cost-efficient planning and safe maintenance of the residential property to ensure uninterrupted performance of all building systems and programs.

**DUTIES AND RESPONSIBILITIES**

**1. Building Maintenance**
Oversees, and performs, where required, building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; coordinates all suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; supervises contractors working on-site; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.

**2. Building Inspections, Security and Health and Safety**
Inspects property noting of activities of any unusual nature, reporting to District Manager of anything suspicious; ensures security measures are followed according to company policies and emergency equipment is tested and in compliance with any applicable law or authority; responds to any emergency (e.g., fire, power failure, flood, etc.) and taking action deemed appropriate to the circumstance; reports all insurance claims to the District Manager and Risk Management immediately; inspects and corrects any hazardous situation and informs District Manager and Environmental Affairs immediately; oversees adherence to the company’s environmental and Health & Safety policies, coordinates and participates in investigation of Environmental and Health and Safety incidents, supervises implementation of effective energy management programs.

**3. Tenant Notices, Accounts and Documentation**
Prepares, records and distributes documentation and correspondences for building maintenance/repairs, HVAC, custodial services, tenant notices, etc.; processes and reviews invoices in a timely manner and matches them to the purchase orders/contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval; at some properties, may issue and serve legal notices in relation to non-payment of rent and other issues under RTA, as well as attend tribunal hearings.

**4. Tenant Relations**
Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.

**5. Reporting and Budgeting**
Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes as well as assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget, if required.

**6. Marketing and Leasing**

**7. Management and Development of Staff**
Oversees, monitors and trains site staff ensuring compliance with company policies and procedures.

**8. Emergency On-Call**
May need to respond to after-hour emergencies, alarms or other call outs immediately (e.g. fire, flood, environmental issues, etc.) ensuring appropriate response and follow-up actions are taken according to the circumstances, reporting all insurance claims to the District Manager and Risk Management immediately.

Any other job related duties and/or projects that may be assigned.

MINIMUM REQUIREMENTS
**Skills, Knowledge, Experience and Education**
- Up-to-date with City By-Laws

**ADDITIONAL REQUIREMENTS**
- Previous exposure to Yardi is an Asset
- Ability to maintain good working relationships with all stakeholders
- Ability to handle difficult situations in a professional manner
- Creative thinking
- Strong team building and management skills
- Strong communication skills both verbal and written
- Strong negotiation skills
- Excellent organizational skills
- Familiar with Rules and Regulations of the Tenancy Agreement, and have a working knowledge of the Residential Tenancies Act
- Minimum 5 years of relevant work experience or equivalent
- High school diploma or Post Secondary Education is an asset

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns - and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.