Current jobs related to Bilingual Operations Officer Ii - Montréal - Robertson and Company

  • Bilingual Dental Insurance Administrator

    1 week ago

    Montréal, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. This role offers the chance to work with one of Canada's most established third-party benefits administrators, supporting the behind-the-scenes operations of major national...

  • Bilingual Specialist Ii, Quality Assurance

    4 days ago

    Montréal, QC, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Specialist II, Quality Assurance! **Reporting To**: Manager,...

  • Bilingual Dental Insurance Administrator

    1 week ago

    montréal, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator IntroductionOur client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

  • Bilingual Dental Insurance Administrator

    1 week ago

    Montréal, QC, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. This role offers the chance to work with one of Canada's most established third-party benefits administrators, supporting the behind-the-scenes operations of major national...

  • Operations Officer Ii

    2 weeks ago

    Montréal, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Operations Officer to join our client. Contract Dates:...

  • Bilingual Dental Insurance Administrator

    1 week ago

    Montréal, QC, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Introduction Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

  • Bilingual Dental Insurance Administrator

    2 weeks ago

    Montréal, QC, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Introduction Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

  • Bilingual Dental Insurance Administrator

    2 weeks ago

    Montréal, QC, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Introduction Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

  • Bilingual Dental Insurance Administrator

    1 week ago

    Montréal, Qc, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Introduction Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

  • Bilingual Dental Insurance Administrator

    1 week ago

    Montréal, QC, Canada Bilingual Source Full time

    Bilingual Dental Insurance Administrator Introduction Our client is looking for a Bilingual Dental Service Administrator with strong French skills to join their dental benefits administration team. If you value consistency, a structured work environment, and a calm team atmosphere, this is an ideal opportunity. This role offers the chance to work with one of...

Bilingual Operations Officer Ii

2 weeks ago

Montréal, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Bilingual Operations Officer to join our client.

**Contract Period**: 12 months with potential to extend or convert
**Pay Rate**: $23.00 per hour
**Location**: Montréal, QC
**Location Type**:Hybrid; Onsite twice a week Wednesday and Thursday
**Business Hours**: Monday to Friday; 8 AM to 8 PM (Must be available to cover different shift hours on a rotation model)

**Responsibilities**:

- Responsible for managing calls from both internal and external partners, addressing inquiries with professionalism and efficiency.
- Maintain accurate records of all interactions, resolve complaints with composure, and collaborate effectively with fellow team members to ensure exceptional caller experience.
- Work towards meeting specific performance targets, including call handling time and caller satisfaction.
- Staying informed on the latest product knowledge and procedures will be essential to succeed in this role.
- Confirming requests, Strong attention to detail and accuracy
- Meeting SLAs

**Experience & Qualification Requirements**:

- Bilingual (English and French) - read, write, speak
- Excellent communication skills (written &verbal) in both French and English
- Active listening skills are essential
- Excellent attention to detail and accuracy
- Basic Computer Skills (MS Office) and MS Suite
- Customer service (high volume / retail customer facing)
- Resourceful, finding information, using tools provided effectively, inquisitive, strong problem-solving skills

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.