In Home Care Support Team Members

**Location**:Service area in the Fort Qu’Appelle region

**Hours of Work**:8am-3:30pm / 4pm-9pm / Casual - Monday to Friday - occasional weekends

**Length of Employment**:Full Time Term / Part Time & Casual Permanent

**Position Description**:
We are seeking compassionate and dedicated individuals to join our team as an In-Home Support Team Member. In this role, you will provide essential support and guidance to families referred to us by the Ministry of Social Services. You will work directly with families in their homes to provide a range of services aimed at promoting family well-being, enhancing parenting skills, and addressing challenges related to trauma and resilience. This position will be under the general supervision of the Director of Kinship and Staff Development.
- **Responsibilities Include**:

- Provide parental support to families all care, advocacy, counselling, and listening from a trauma informed care lens;
- Build therapeutic relationships with all caregivers/mothers and children;
- Provide practical support for all aspects of family support, including establishing and maintaining strong family relationships;
- Ensure the well-being of all women and children by supporting strong health practices like food safety, and Canada Food Guide;
- Provide information, education, referrals, and support to the clients as needed;
- Collaborate with Children’s Housing and Women’s Housing to create individualized plans for each family;
- Provide referrals and advocacy to ensure that residents have necessary support to deal with barriers regarding housing;
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence prevention practices;
- Actively work towards developing a familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities;
- Support women and families to maintaining housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness and maintain the family unit.

Administration and Operations:

- Answer phone and record communications, daily data entry and respond to information requests;
- Complete intake and departure process with each woman/family;
- Maintain accurate case management and stats keeping records;
- Maintain accurate records in the database;
- Assist with transportation as needed and available;
- Assist with the daily operation of the in-home care including but not limited to the hygiene coaching, assisting with the groceries and food inventory; and
- Participate in training opportunities as a part of continuous improvement;
- Ability to travel and commute on a daily basis.

**Education and Professional Qualifications**:
Essential Skills:

- Demonstrated experience working with the complex needs of people and families
- Knowledge of the child welfare system, income assistance programs and criminal justice systems, trauma informed care, and family violence is essential
- Previous experience working with families and children in a supportive role, preferably in a social services or community-based setting
- Ability to work independently and with a team
- Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)
- Good communication and organizational abilities
- Training in Mandt system and gentle teaching
- Cultural awareness, and respect for women and children of various backgrounds

Asset Skills:

- Bachelor’s degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience
- Trauma-Informed Care Certification, and/or a Family/Parenting Support Certification
- Class 5 driver’s license
- Valid First Aid/CPR certification - within the first three months of employment

**YWCA Regina Employment Benefits: (varies with position obtained)**
- 4% Employer RRSP Contribution-set up by employee-after three months in position-no match required
- Employer paid benefits - option to enhance at mínimal employee cost - after three months in position
- 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually
- Paid vacation days, accrued based on hours worked
- Paid sick days, annually - with carryover - based on hours worked
- Use of YWCA Regina vehicle fleet - for work purposes - with right credentials
- Casual dress code
- **Please clearly state the position for which you are applying, including shift time (as stated above) and department or your resume may be deemed ineligible**_. _

**Job Types**: Full-time, Part-time, Casual

Pay: $20.70-$23.94 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to F