Current jobs related to Service Support Advisor - Fort McMurray - Finning Canada

  • Service Advisor

    23 hours ago

    Fort McMurray, Canada SUMMIT GM Full time

    Kaizen Automotive is one of Canada’s 50 Best Managed Companies and a leader in automotive retail. We are always looking to expand and grow our business and are currently looking to add a qualified **SERVICE ADVISOR** to our team at Summit GM! **JOB DESCRIPTION** The Service Advisor is responsible for accurately identifying and verifying a customer’s...

  • Service Advisor

    1 week ago

    Fort McMurray, Canada True North Automotive Inc. Full time

    True North Automotive is a local family run business who is seeking an experienced service advisor to join our team. We have 2 locations in the Wood Buffalo region and are looking for someone for our Fort McMurray location. To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise...

  • Operations Support Advisor

    2 weeks ago

    Fort McMurray, Canada Suncor Full time

    Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.If you are interested in being a key liaison...

  • Hse Advisor

    2 weeks ago

    Fort McMurray, Canada McKay Métis Contracting Ltd. Full time

    **HSE Advisor** **The Opportunity**: McKay Métis Contracting, an entity of McKay Métis Group, is seeking an experienced HSE Advisor. **The Role**: Reporting to the head of the HSE department, the HSE Advisor is responsible for providing support to operations, and guiding site staff with respect to company and client safety practices, policies,...

  • HSE Advisor

    3 hours ago

    Fort McMurray, Canada Stuart Olson Full time

    Location: Fort McMurray  Start Date: January 2026  Schedule:  7 days on 7 days off Stuart Olson is seeking a safety champion and experienced HSE Advisor local to the Fort McMurray, AB area. You’re passionate about creating safe work environments and thrive in a large, integrated petrochemical facility where safety truly matters. In this...

  • Operations Support Advisor

    1 week ago

    Fort McMurray, Alberta, Canada Suncor Full time

    Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.If you are interested in being a key liaison...

  • Insurance Advisor

    3 weeks ago

    Fort McMurray, Canada AMA - Alberta Motor Association Full time

    Insurance Advisor - AMA Alberta Motor Association Join to apply for the Insurance Advisor role at AMA - Alberta Motor Association. Opportunity Seeking a career full of new challenges and opportunities to grow? This could be the fresh start you’re looking for! You’re already a sales superstar and customer service wiz, but you’re looking for a little...

  • Paid Services Beauty Advisor

    1 week ago

    Fort McMurray, Canada Sephora Full time

    **Job ID**: 248226 **Location**: AB-Peter Pond Mall (1598) **Address**: 9713 Hardin St, Fort McMurray, AB T9H 1L2, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **You’ll love working here** As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here...

  • Human Resources Advisor

    2 hours ago

    Fort McMurray, Canada Wood Buffalo Environmental Association (WBEA) Full time

    Human Resources Advisor   Wood Buffalo Environmental Association The Wood Buffalo Environmental Association (WBEA) monitors air quality and deposition to the environment in the Regional Municipality of Wood Buffalo (RMWB). We are committed to reporting high-quality data that supports the Air Quality Health Index (AQHI) and ensures our regional...

  • Commercial Insurance Advisor

    3 weeks ago

    Fort McMurray, Canada BrokerLink Full time

    Join to apply for the Commercial Insurance Advisor role at BrokerLink. About The Role We have an opening for a Commercial Insurance Advisor to join our Commercial Team working from our Fort McMurray, AB branch on a Permanent Full Time Basis. What You'll Do Here Provide front-line customer service of Commercial Lines policies and take responsibility for the...

Service Support Advisor

3 weeks ago

Fort McMurray, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
The Service Support Advisor is a key member of the Customer Support Operations team responsible for providing excellent service support to both internal and external customers while coordinating the execution and administration of Maintenance Customer Orders (MCO’s).

Reporting to the Customer Service Manager or Service Operations Manager, this position is responsible managing customer experience for MCO. This role will also ensure timely and thorough review of all MCO documentation; opening work orders; recommending repair options, providing estimates and quotations, obtaining purchase orders (POs); and investigating and responding to all incoming inquiries in a timely and professional manner.

The role accountabilities include coordinating activities with the rest of the Service Operations Team as well as the Aftermarket and Sales Teams to ensure the proper prioritization and timely processing of all job functions, while providing a superior level of communication and customer service.

**Job Description**:

- Communicate with internal/external stakeholders on key daily activities in support of their operational requirements
- Investigate and respond to all incoming service, warranty, customer, and production inquiries in a timely and professional manner
- Regular follow-up and communication on status of jobs to ensure velocity through the rebuild and/or service processes
- Estimate and quote repairs
- Obtain Purchase Orders (POs)
- Facilitate and/or participate in meetings with internal and external stakeholders

Qualifications:

- 2+ years of experience in technical service, parts, warranty or repair from a dealership or similar industry, prior Caterpillar product line preferred
- Demonstrated mechanical aptitude, project management and prior customer service experience

Note:

- This position is based out of our Mildred Lake office location
- 7 on, 7 off shift rotation
- Permanent, full-time role
- Competitive salary, pension, and benefits
- Employee Share Purchase Plan and RRSP options
- Paid vacation
- Training opportunities to learn about Caterpillar equipment