Spa Associate

**Job Summary**

**Objective**:We are looking for a passionate organized individual with strong customer service skills and sales ability to join our team

You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care. Your amazing sales ability will ensure we are maximizing our member retention on a daily basis.

**Job Duties**
- Daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness and product usage
- Maintaining a professional spa image at all times
- Utilizing strong customer service and communication skills to educate customers on our spa services and products
- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times
- Perform additional duties as assigned

**Qualifications**
- Being able to work on weekdays, weekends, and/or evenings‪ when required by business needs
- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset
- Must have strong written and oral communication skills
- Strong administrative, operational and computer skills
- Ability to work, multitask and excel in a fast-paced environment

**BENEFITS & PERKS**
- In-depth orientation and follow-up in-house training
- Head office training and support on a on-going basis
- Uplifting team atmosphere and team communication platforms
- Product and Service incentives and discounts
- GOODLIFE - workplace wellness program with over 100+ discounts on partnering stores

If you feel this is the right career for you, APPLY TODAY

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Day shift
- Evening shift

Work Location: In person