Rooms Inspector

**ROOM INSPECTOR**
**Reports To**:Executive Housekeeper

**BE PART OF OTTAWA’S TOP HOSPITALITY TEAM**

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of Event space, a 26th-floor Concierge Lounge, SPIN Kitchen & Bar, and a Starbucks, crowned by our rotating rooftop Summit venue, we are the tallest hotel in the City and second-largest hotel overall.

Marriott Ottawa is preparing to begin a transformative, top-to-bottom renovation of all guestrooms, event space, restaurants and public areas, commencing in 2025, positioning the hotel to continue its storied legacy of hospitality excellence.

**Be** where you can do your best work, **Begin** your purpose, **Belong** to an amazing global team, and **Become** the best version of you.

**YOU’RE A GREAT FIT IF**:

- Flourish in a fast-paced environment with multiple priorities.
- Can see the big picture and act proactively with a solution-focused mindset.
- Are Caring
- Are a Storyteller
- Are Extraordinary
- Are Open Minded
- Demonstrate Wonderful Hospitality. Always.

**YOUR RESPONSIBILITIES MAY INCLUDE**:

- Complete checklists to report cleanliness and condition of each assigned area.
- Complete required Housekeeping paperwork.
- Identify room assignments and type of cleaning required for each room.
- Inspect guest rooms after being cleaned by Housekeeper.
- Respond promptly to requests from guests and other departments.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents.
- Perform other reasonable job duties as requested by Supervisors.
- Other reasonable duties as required.

**JOB SPECIFICATIONS**:

- **Education/Experience Skills**_
- Experience as a as Hotel Room Attendant.
- Experience as a trainer for the Room Attendant position.
- Previous supervisory experience
- May be asked to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds

**Skills and Abilities**
- Organizational skills
- Attention to detail
- Teamwork
- Problem solving
- Decision-making

**What we offer**
- Positive respectful culture
- Marriott Worldwide Travel perks and benefits
- Duty Meal & Food and Beverage Discounts
- Rewards and Recognition
- Growth Opportunities
- Chance to work with some amazing people

**Job Types**: Part-time, Permanent

Pay: Up to $26.81 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervisory: 1 year (preferred)
- Room Attendant (Hotel): 1 year (preferred)

Work Location: In person