Desktop Claims Adjuster

4 days ago

Markham, Canada ClaimsPro LP Full time

Company:
ClaimsPro LP

Desktop Claims Adjuster (Markham, ON)
- This role is responsible in handling of liability property damage claims as well as auto physical damage claims.
- Competencies required to succeed
- Effective analytical skills including identification of cause and effect dynamics.
- Proven investigative manner
- Ability to read and interpret policy coverage.
- Working knowledge of Microsoft Office including Word, Excel, and Outlook
- Good written and oral communication skills.
- Able to draw valid conclusions and effectively communicate them
- Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner**Responsibilities**:

- Investigate, negotiate and settle liability claims
- Direct field investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and insured’s

Qualifications and Experience:

- University degree or post-secondary education related to insurance
- Minimum of 3 years’ experience
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Adjuster’s license, or currently pursuing CIP designation
- Advanced communication skills including:

- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.

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