Commercial Insurance Advisor

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements

We have an opening for a **Commercial Insurance Advisor** to join our Commercial Insurance Service Team working from our office in **Red Deer, AB** on a **Permanent Full Time Basis**.

**As part of our employee promise, here are some of the many perks of working with us**:

- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with Company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- ‘Dress for your day’, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
- Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

**What the Role Entails**
- Service Independent Business Unit accounts as well as writing new business
- Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
- Review and provide processing instructions on all incoming commercial paperwork
- Assist with quotes to customers, write new business, review existing coverage and update customer file information
- Review and provide processing instructions on endorsements, and follow up on payments
- Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status

**If you feel you have the equivalent skills, please apply**
- High School Diploma and/or Post-Secondary Education
- Two or more years of customer service experience
- 2 to 3 years of insurance experience
- AIC Level I or 2 General Insurance License
- Exposure to EPIC is an asset
- Proficient in MS Office - Word, Excel, Outlook
- Excellent customer services skills and adept in conflict resolution
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference