Network Support Technician

2 weeks ago

Edmonton, Canada TECHSAVY INC. Full time

Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Relocation costs not covered by employer
- Willing to relocate
- Telecommunications industry
- Telecommunications service provider
**Tasks**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
- Supervise technical staff
**Supervision**:

- 1 to 2 people
- 3-4 people
**Computer and technology knowledge**:

- Networking hardware
- Intranet
- Internet
- MS Office
- MS Windows
**Security and safety**:

- Basic security clearance
**Transportation/travel information**:

- Willing to travel regularly
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling

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