Service Advisor/writer

7 days ago

Burnaby, Canada BIG O TIRES Full time

**Under New Ownership**

Big O Tires Gilley looking for an experienced Service Advisor to join our Team.

**Responsibilities**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for vehicle repairs and maintenance
- Communicate with technicians to ensure timely completion of work
- Provide estimates for services and explain them to customers
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Qualifications:

- Previous experience in an automotive role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with excellent organizational skills
- Proficient in using computer systems and software
- Cash handling experience is required

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Service Writer and help us deliver outstanding automotive services to our valued customers.

**Job Types**: Full-time, Part-time

Pay: $15.65-$29.40 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

**Experience**:

- service advisor: 2 years (required)
- Customer service: 5 years (required)

Work Location: In person

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