Activation Assistant

**About MDRN Photobooth Company**

We are a dynamic photo and video marketing agency committed to delivering exceptional experiential marketing solutions. We specialize in creating immersive photo and video experiences for brand launches, corporate events, and more. Our clients include top PR agencies, advertising firms, and experiential marketing agencies representing some of the world's biggest brands.

**About the Role**

The Activations Assistant plays a critical role in ensuring flawless preparation, execution, and wrap-up of events. From keeping our warehouse organized to troubleshooting equipment on-site, this position ensures every activation runs seamlessly and reflects the high standards our clients expect.

**What You’ll Do**

**Operational Execution**:

- Setup/Prep then test the equipment and workflow before events
- Pack and unpack event kits with accuracy
- Work events as needed

**Logistics & Facility Management**:

- Keep the warehouse organized and clean by maintaining updated inventory
- Handle inbound and outbound shipments
- Clean and reset studio rentals at 65 Denzil Doyle and manage rentals on the booking site
- Assist in securing the facility (equipment storage, doors, and gates)

**Communication & Documentation**:

- Communicate positively with team and customers to coordinate deliveries, pick-ups, and returns
- Update Standard Operating Procedure (SOP) documents
- Complete product knowledge trainings as required by management

**Other Duties**:

- Maintain proficiency in programming softwares and other technologies as required
- Perform other duties as assigned

**Qualifications**

**Must-Have**:

- Loves multitasking and tech troubleshooting
- Detail-oriented and prefers a well-organized workplace
- Seeks to learn new concepts and adapts to changes easily
- Outgoing and passionate about activations, creating engaging experiences
- Strong communication skills (written & verbal)
- Ability to work independently and in a team
- Valid driver’s license and regular access to a vehicle

**Nice-to-Have**:

- Previous experience in events, activations, or logistics
- Technical knowledge of photo/video equipment
- Customer service or client-facing experience

**Education/Certifications**:

- High school diploma required
- Post-secondary education in marketing, communications, events, or related field considered an asset

**Core Strengths You’ll Bring**
- Ownership & Accountability
- Problem-Solving & Adaptability
- Attention to Detail & Organization
- Communication & Collaboration
- Creativity & Initiative

**How You’ll Know You’re Succeeding**
- 100% of event kits packing - no missing item
- Warehouse and studio maintained in clean, organized condition
- Inventory, SOPs and systems updated regularly
- On-time completion of inbound/outbound shipments

**Tools & Systems**
- Task/time management software - ClickUp
- Inventory management systems - Google Sheet
- Microsoft Office & Google Workspace
- Camera and photo booth software/hardware
- Windows tablets, DSLR tethering, event tech equipment
- Booking systems for studio rentals
- Communications - Slack

**Work Conditions**

**Schedule**: Full-time, evenings and weekends as required for events
**Work Location**: In-office role at 67 Iber Road, Stittsville with travel to events and across Canada as required
**Physical Requirements**: Ability to lift and transport event equipment (up to 50 lbs)

**A Week in the Life**

While no two weeks are exactly alike, here’s what a typical week might look like (schedule may vary depending on event load and busy seasons):

- **Monday**: Unpack and reset event kits, check inventory, clean and reset the studio, update ClickUp tasks, and review weekly priorities with the team.
- **Tuesday**: Prep and test event kits (cameras, tablets, printers, lighting), handle shipments, update inventory logs, and manage studio bookings and door codes.
- **Wednesday**: Continue kit prep, attend product knowledge sessions, update SOPs, assist team needs, and complete training on new setups.
- **Thursday**: Finalize kit prep, perform equipment maintenance, coordinate with the Activations Manager, and reset the studio for weekend bookings.
- **Friday**: Support live events with setup, guest experience, and troubleshooting as needed.
- **Weekends**: Work the events if needed

Throughout the week, you’ll stay in touch with the Activations Manager, learn new tech, and jump in wherever needed to keep operations running smoothly.

**Compensation & Benefits**
- **Event Pay Structure**: Opportunity to earn higher hourly rates once fully trained and scheduled for events
- **Benefits**: Eligible after 3 months (health/dental, vacation, staff perks)
- **Overtime**: Eligible when required for events
- **Other**: Company events, opportunity to work with top global brands and innovative experiential technology

**Growth Opportunities**

Potential to grow into Activation Manager, Lead Event Staff, or Operations Supervisor roles within the co