Branch Care Coordinator

2 weeks ago

Calgary, Canada Maple Respiratory Group Inc. Full time

**Our Company**

Maple Respiratory Group is a leader in respiratory and sleep disorder healthcare. We are looking for an exceptional Branch Care Coordinator to join our Calgary team.

We're proud to host an exceptional team, renowned for their expertise in respiratory and sleep disorder care. Our esteemed pulmonologists, sleep specialists, interpreting physicians, technologists, and educators collaborate to set the standard in patient-centered care.

At Maple Respiratory Group, we champion a culture that balances professional dedication with personal well-being. Our team thrives on mutual respect, accountability, and teamwork. We're not just about hard work; we celebrate our achievements and support each other's growth. Join us for a rewarding career that offers competitive salaries, comprehensive benefits, and numerous opportunities for professional development in a vibrant and supportive environment.

**Your Role**

As a Branch Care Coordinator, you will work on-site in one of our Calgary branches to ensure our operations run smoothly. Your responsibilities will include scheduling and confirming patient appointments, managing schedules for clinicians, handling referrals, preparing patient charts, and maintaining electronic records. You will work closely with our multidisciplinary team, using your strong communication skills and knowledge of medical terminology to support seamless patient care.

**Qualifications**
- A Medical Office Assistant Diploma or equivalent combination of education and experience.
- Experience in office administration within a healthcare environment.
- Experience in using TELUS Med Access EMR is preferred.
- Proficiency in medical terminology and a strong understanding of data privacy practices.
- Excellent organizational and interpersonal abilities, with outstanding telephone and customer service etiquette.
- Proficiency in Microsoft Office suite.
- An empathetic, kind, and approachable demeanor, with the ability to adapt to a dynamic environment and manage tasks efficiently under pressure.
- Effective time management and active listening skills, with a capacity for following directions accurately.
- Exceptional written and verbal communication skills.

**Why join our Team?**
- Become part of a dynamic, supportive team.
- Explore opportunities for career advancement and growth.
- Engage in ongoing education and professional development.
- Enjoy paid time off, including holidays.
- Benefit from comprehensive dental and health benefits, life insurance, and disability coverage.
- Receive a competitive salary package.

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