Fulfillment - Order Picker/packer (Full Time/part-time)

2 weeks ago

Vancouver, Canada Sophie Grace Full time

Sophie Grace is a direct to consumer e-commerce fashion brand. Designed in Canada and manufactured with majority North American partners. As a professional woman, deciding what to wear is way more complicated than it needs to be. We create coordinated separates, so you know that you’ll always have a cohesive, professional outfit in the morning and feel confident to take on your whole day.

Website

Working out of our Vancouver Showroom your key responsibilities will be to:
**Handling orders and returns**
- Efficiently and accurately picking, packing, and shipping customer orders.
- Collaborating with the marketing team to fulfill influencer marketing campaign orders.
- Providing customer service support for inquiries such as sizing, shipment tracking, returns, and exchanges.
- Handling the receipt, inspection, and restocking of returned items.

**Receiving and Managing Bulk Inventory**
- Receiving and ensuring accurate organization of new product shipments.
- Handling the receipt, inspection, and restocking of returned items.
- Assisting in setting up new products on Shopify.
- Managing Shopify inventory by creating and receiving transfers from suppliers.

**Additional Responsibilities**:

- Maintaining the cleanliness and visual appeal of the Vancouver showroom, including daily cleaning tasks.

**Schedule**:

- Part-time position, 8 - 40 hours weekly.
- Flexible scheduling, including potential weekend shifts.
- Shift timings may vary according to operational requirements.

**You have**:

- High school diploma or equivalent.
- Ability to work effectively both independently and as part of a team.
- Strong communication skills.
- Capable of lifting at least 25 pounds unassisted; potential to lift over 25 pounds with or without assistance.
- Detail-oriented approach to ensure precision in order processing.
- Basic computer skills for order tracking and inventory management.
- Previous fulfillment, warehousing, or related experience is advantageous.
- Excellent communication and interpersonal abilities with customers and team members.
- Self-motivated, capable of working autonomously while recognizing when to seek guidance.
- Undertake merchandising tasks like steaming, folding, and displaying products as per company standards.

**Benefits**:

- Competitive hourly wage.
- Opportunity to be part of a dynamic and expanding company.
- Access to on-the-job training and development.
- Eligibility for employee discounts on company products (if applicable).

**Job Types**: Full-time, Part-time, Permanent, Seasonal, Freelance, Internship / Co-op

Pay: $17.50-$18.00 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Store discount

Schedule:

- 4 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Order fulfillment: 1 year (required)

Work Location: In person

Application deadline: 2025-07-04

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