Evening Exam Coordinator

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Classroom/Exam Coord 4 (Gr9)

Job Title

Evening Exam Coordinator

Department

Exam Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students

Compensation Range

$4,959.00 - $5,532.00 CAD Monthly

Posting End Date

July 27, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Exam Coordinators coordinate the process for the provision of accommodated exams for students with disabilities on behalf of the university. This work will involve reviewing individual student exam accommodations as they relate to the allowances of the specific exam to ensure the student is able to meet the unique learning outcomes for each exam. The incumbent will work with the student’s instructors and advisor to assess the specific allowances for each exam and coordinate resources as needed. This can include rooms, student staff, invigilation, technology and alternate format materials. Due to the nature of hybrid/online learning each assessment for one course can vary significantly from the other. Exam Coordinators will be expected to develop a specific exam plan for each student and their individual exams. Exam Coordinators will support and coordinate over 25,000 exams annually. Peak exam periods include coordinating over 600 exams in a day and over 6000 exams in a two-week timespan.

This position will involve working with a team of Exam Coordinators to ensure confidentiality, sensitivity and exam procedures are maintained for both the midterm and final exams. This position will be expected to work from 2:00pm - 10:00pm daily. Some weekend and on-call work will be required.

The incumbent will also recruit, schedule, train and manage over 85 exam invigilators. The Exam Coordinator is responsible for ensuring adequate student staff have been hired and trained to maintain services provided by the Centre for Accessibility regarding exam invigilation, delivery and procurement. This work includes exercising judgment in selecting and interpreting information from the CUPE 2278 collective agreement to oversee and manage a large staffing base of CUPE 2278 members. Exam Coordinators may also invigilate exams on occasion and strictly adheres to University policy and procedures.

Organizational Status
Reports to one of two Team Lead - Accommodated Exams as well as works closely with other Senior Staff. Will communicate with students, staff, faculty, off campus organizations and the public on a daily basis. Supervises student invigilators, exam assistants and student scribes. The Centre for Accessibility provides leadership in eliminating barriers to full participation that students experience arising from disabilities.

Work Performed

Exam facilitation and student management- The Exam Coordinators administer the day-to-day elements of UBC’s accommodated exam program for undergraduate/graduate midterm and final exams.- Daily coordination of individual exam plans for each pre-booked exam. This involves performing a detailed analysis of each student’s required accommodations, number of exams per day, academic/departmental requirements and assigns exam space in accordance with established priorities. Each exam contains a complex array of requirements specific to the student and the course that must be considered before a booking is finalized and scheduled.- Assessing specific classroom exam allowances and requirements for any conflicts with the student’s exam accommodations- Administering the implementation of exam allowances including specific requirements related to rooms, furniture, technology, format of exam, online invigilation and student support (scribe, personal attendant etc)- Coordinates the overall workflow of the exam scheduling including ad-hoc room booking- The Exam Coordinator coordinates over 25,000 accommodated exams of which over 22,000 are supervised at the centre- This position will be required to develop a thorough understanding of our online exam management system. This system is used to coordinate all aspects of our program including managing bookings, accommodations, exam delivery and room bookings. Troubleshoots issues along with Academic Systems Support, resolves scheduling system errors and communicates system issues with both end users and technical staff.- Analyses, defines and interprets exam data, prepares and maintains various statistical reports, manuals and information materials.

Internal and External stakeholder relationships-
- Works collaboratively with various departments to