Banquet Porter

**This position will include**:
Demonstrating a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item

Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. Linens, glassware, flatware, meeting equipment and supplies, etc.) and clean up after function

Service of food and beverage requirements during functions

Clearing of cutlery, glassware, dishes etc. at appropriate intervals of food and beverage service

Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere

Respond to guest concerns and complaints quickly and efficiently

Keep work area stocked, organized and clean at all times

Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary

Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service

Perform any other job-related duties as assigned by the Banquet / Catering Manager

**Who we are looking for**:
Must have well-groomed appearance at all times

Ability to work cooperatively

Must have physical stamina to maintain a rigorous pace of work

Shift and weekend work is required

Must be able to stand for long periods of time

Must abide by the dress code standards

Some physical labour and heavy lifting is required

Must be able to perform efficiently under pressure and within time restraints

Must be honest and trustworthy

**Skill Requirements**:
Excellent organizational skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

**Knowledge and Training**:

- Must be familiar with all the hotel amenities and services

**Industry Experience**:

- Previous serving experience is an asset