Director of Training

**Who We Are**

St. John Ambulance, British Columbia & Yukon (SJA BCY) is a charitable ‘mission-led enterprise’ whose purpose is to be ‘_known, across British Columbia & Yukon, as the leader in First Aid and Community Health and Safety’._ SJA BCY is part of the federated St. John Ambulance organization in Canada, which is represented from coast to coast. We are privileged to be part of a global organization with over 900 years of service to humanity. Today, SJA BCY is a market leader in the development and delivery of first aid courses, first aid products and we provide first aid services in communities through our 2000 plus volunteers.

**The Opportunity**

St. John Ambulance BCY is the market leader for first aid training for businesses, consumers, and volunteers. The opportunity is to build on that leadership position, taking it to the next level, ensuring people in communities throughout BC and Yukon are healthy and safe.

Reporting to and partnering with the Chief Executive Officer (CEO), the Director of Training leads and supports the development and delivery of all elements of our training program, including course content, instructor development and engagement, stakeholder relationships (e.g. WorkSafe), program delivery (in-branch and virtual), and customer engagement.

**Who You Are**
- You are an experienced training, educational and/or business leader. You know what it takes to help run a department, partnering with other leaders to build strategies and operational plans and to leverage financial resources to ensure success.
- You know how to lead a team of committed educators and training delivery specialists, and trainers/instructors. From leading a team of direct reports to overseeing a distributed group of instructors, you rely on a supportive leadership style to ensure the team is engaged and performing to a high standard.
- You understand the education and training space. You know that a great learning experience blends the right content with the right environment and with the right teacher. And you can bring those pieces together as part of a collaborative team.
- You have deep experience partnering with internal and external team members to ensure everyone is aligned, working effectively together and are clear on the goals to be achieved. You have strong collaboration and influencing skills, and you are comfortable working as supervisor, or in a hands-on capacity as needed. Leading by example and ‘rolling up your sleeves’ is what you do.
- You understand learning outcomes and how to ensure they are achieved. You are flexible as requirements change, with the agility to adapt to changing situations and client requirements; you understand how to meet needs - for students, workplaces and communities.
- You are a problem solver, open to finding challenges and creating solutions to move an organization or team forward.
- Lastly, you want to make a difference. You’re inspired by a mission, and want to do work that really matters.

**Responsibilities and Duties**

**Executive Leadership**:

- Be an active member of the senior executive team; partner with the CEO, Director of Marketing & Community Services, Director of Business Development, VP, Finance & Administration, Director of Finance and Director, and HR to lead the company.
- Make SJA BCY better every day; regularly contribute beyond your core Training portfolio. Lead key company initiatives as an executive leader, including key cross functional working groups.
- Actively participate in organizational strategic planning to identify opportunities for growth, improved performance and team engagement.
- Interact with the senior executive team to add value through business unit planning, progress reporting, and issues management.
- Provide market-based expertise to support strategic planning, revenue growth, and mission-aligned activities.
- Drive and reinforce company culture; inspire SJA BCY staff on your team and throughout the organization.
- Represent your portfolio to the Board of Directors as needed.

**Training**:

- Represent SJA BCY in discussion with our National office and National Training team; participate in National training initiatives.
- Partner with Marketing and Business Development to develop relationships with training clients and increase the number of students trained.
- Partner with HR and Operations to successfully recruit, train, and deploy new first aid instructors.
- Partner with Operations to ensure we have a strong pipeline of qualified instructors to cover our training needs for all locations.
- Ensure SJA BCY’s instructors are engaged, well trained, and positioned to reinforce and grow our market leadership position.
- Position SJA BCY for the future; lead efforts to open and expand new areas for SJA BCY to provide training, e.g. community first aid, schools first aid, etc.
- Ensure SJA BCY’s course materials, instructor qualifications, and training methodologies meet or exceed Provincial and/or National standar