Employment Consultant

Job Description - Employment Counsellor

Title

Employment Counsellor

Reports To

Program Manager and Regional Manager

Summary

Core Competencies

l Customer Focus

l Communication

l Energy and Stress

l Team Work

l Quality Orientation

l Time Management

l Adaptability / Flexibility

l Creative and Innovative Thinking

l Decision Making and Judgement

l Planning and Organizing

l Problem Solving

l Result Focus

l Accountability and Dependability

l Ethics and Integrity

l Mediating and Negotiating

l Providing Consultation

l Leadership

l Coaching and Mentoring

l Staff Management

l Enforcing Laws, Rules and Regulations

l Mathematical Reasoning

Job Duties

l Interview clients to obtain employment history, educational background and career goals.

l Complete skills assessments and evaluations with clients to determine the interests, aptitudes and abilities of clients.

l Assist clients with resume writing, job searching and interview preparation.

l Provide instruction regarding current job searching best practices, resources and technology.

l Create detailed job search plans for clients, providing support and guidance.

l Identify suitable employment opportunities for clients.

l Work with potential employers to develop placement opportunities.

l Network with potential employers in the community.

l Liaise with employers to provide for an effective client transitions into employment and working environments.

l Conduct pre-interview counseling sessions.

l Assess the need for additional assistance, such as rehabilitation, retraining, financial assistance and refer clients to the appropriate service providers.

l Provide established workers with information on maintaining a job or moving within an organization, dealing with job dissatisfaction or making a mid-career change.

l Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information.

l Provide industry specific information to assist clients with understanding potential opportunities.

l Provide consulting services to community groups and agencies, business and industry, and to other organizations involved in providing community-based career planning resources.

l Ensure that the individual is an active participant in all phases of the job placement process, including required follow up.

l Assist clients with establishing strong job seeking skills, positive attitudes and interview readiness.

l Provide a positive example for clients to follow.

l Maintain an up to date knowledge of current job searching methods.

l Maintain accurate client files and complete entry on our government intake system (Mobius)

l Provide regular progress reports for organizational and individual purposes.

l Perform other duties as necessary.

**Requirements**:
l Degree or 2 year post secondary diploma in Human Services or in a relevant field of study.

l Previous experience as a Case Manager or Assessment Counsellor is desired.

l Knowledge of theory, principles and practices of career transition, counseling, and career development preferred.

l Familiarity with available community resources in our service delivery area.

l Excellent verbal and written communication skills.

l Ability to make sound decisions in a timely manner.

l Ability to work effectively within a team approach to community development.

l Ability to work independently.

l A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

l Excellent teamwork and team building skills.

l High degree of resourcefulness, flexibility, and adaptability.

l Able to effectively communicate both verbally and in writing.

l Politically and culturally sensitive.

l High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.

l Strong morals and ethics, along with a commitment to privacy.

l Must be able to be depended upon to plan and organize work effectively and ensure its completion.

Working Conditions

l Travel may be required.

l Manual dexterity required to use desktop computer and peripherals.

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Extended health care
- Flexible schedule
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Fort Saskatchewan, AB T8L 2J2: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (required)

**Experience**:

- Employment Coaches & Counsellors: 1 year (required)

Work Location: In person