Journeyman / Rv Technician

**Job Title**: Journeyman / RV Technician
**Job Location**: 7406 33 Street, Leduc, AB T9E 1J8
**Compensation**: Competitive salary and benefits offered
**Employment Status**: Full Time
**Reports to**: Station Manager/Supervisor or Service Manager
Position Summary
The RV Technician is a key member of CanaDream’s service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. Reporting directly to the Service Manager, the RV Technician is tasked with a wide range of maintenance and repair duties that are essential for providing high-quality experience to our customers.
In this role, the RV Technician will conduct comprehensive examinations of recreational vehicles (RVs) to identify any issues that may affect their functionality or safety. Using advanced diagnostic tools and techniques, the technician will troubleshoot and accurately diagnose mechanical, electrical, and structural problems. This process involves keen attention to detail and a methodical approach to problem-solving.
Company Overview
CanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members.
Essential Duties and responsibilities
- Utilize testing equipment, troubleshooting techniques, manufacturers’ specifications, and internet resources to diagnose and repair faults efficiently.
- Disassemble, inspect, and identify necessary parts, then reassemble components to meet factory specifications.
- Conduct operational tests on engines, including road testing vehicles to ensure proper functionality.
- Identify and process warranty claims, coordinating necessary repairs to meet warranty standards.
- Assist guests with on-road issues, providing timely and effective solutions to ensure their safety and satisfaction.
- Install various RV accessories, ensuring proper fit and functionality.
- Deliver comprehensive and continuous guest and customer service, addressing their needs from the initial contact through to completion, with ongoing support for the entire duration of their RV ownership.
- Maintain a safe and organized work area for guests, customers, and fellow team members, adhering to all safety protocols.
- Perform pre-delivery inspections on guest RVs, ensuring all systems are operational and meet quality standards.
- Execute duties with mínimal supervision, demonstrating reliability and self-motivation.
- Uphold a safe working environment by adhering to occupational health and safety regulations.
- Collaborate effectively in a team environment, contributing to a cohesive and productive workplace.
- Communicate clearly with supervisors, manufacturers, guests, and customers to ensure repairs are completed in a timely, efficient, and cost-effective manner.
- Accurately complete work orders and timecards, ensuring all documentation is precise and up to date.
- Perform other miscellaneous duties assigned, demonstrating flexibility and a willingness to assist wherever needed.

Skill Set, Education and Experience
- Professional Certification: Must be a qualified RV Technician, Journeyman, or possess equivalent experience.
- Driver’s License: Valid driver’s license with a clean driving record.
- Propane Certification: Must be certified to operate a propane pump (LP Gas ticket is required in Vancouver).
- Technical Expertise: Hands-on experience in RV preventative maintenance, including propane systems, plumbing systems, electrical systems, air conditioning, refrigerators, heating systems, water systems, and slide mechanisms.
- Mechanical Aptitude: Must possess strong mechanical, electrical, and electronics aptitude, with excellent troubleshooting and problem-solving capabilities.
- Maintaining a Safety-Conscious Attitude: Prioritizing safety in all tasks and responsibilities. This includes following all safety protocols, wearing appropriate personal protective equipment (PPE), and being vigilant about potential hazards. The RV Technician must ensure that all activities are conducted in a safe manner to protect themselves, other crew members, and the guests.
- Customer Focus: Ability to work in a fast-paced environment where guest and customer satisfa