Housing Support Coordinator

**Posting No. 23-10-308**

**Housing Support Coordinator, Permanent Full-Time**

**Sheldon Street Location - (HSS)**

Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and substance use issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include **PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY and COLLABORATION**. We also take time to recognize each other and have fun

**SUMMARY OF THE POSITION**

As the Housing Support Coordination, your primary responsibility will include providing support coordination, individualized planning, supportive counselling, crisis support and overall assistance to reach recovery goals of clients housed at our Sheldon St. location.

**HOURS OF WORK**

The Housing Support Coordinator will work thirty-five (35) hours per week, with the hours being flexible to the needs of clients. This position will participate, on a rotating basis, in the agency’s on-call system.

**Salary Range: $26.49 - $33.58 per hour **(Grade 5) (Based on education and experience)

**Benefits**:

- Float Holiday
- Health and Dental Benefits
- RRSP 5% matched after 1 year
- Above ESA standard vacation entitlement
- 12 Sick days per year

**ESSENTIAL QUALIFICATIONS**:

- **Completed Post-secondary degree/diploma in human services/human sciences or related field.**:

- **Minimum three (3) years’ experience within the community mental health field working with adults recovering from serious mental illness, addiction or supportive housing.**:

- Demonstrated ability of being a highly effective communicator with strong interpersonal and collaboration skills
- Experience in supporting individuals experiencing acute crisis and where possible taking action that is consistent with the clients crisis plan of action
- Prioritizing and organizing work is second nature and able to make recommendations
- Sound knowledge of community resources and the ability to liaise with community agencies, generic services, mental health professionals, specialized health care, recreation and leisure opportunities and vocational programs
- Ability to advocate and liaise with housing providers, landlords, boarding homes, shelter operations and operators of other housing facilities
- Proficient in the use of Word, Excel, electronic record keeping and data collection systems as well as CRMS
- Strong assessment skills and demonstrated ability to assess complex situations and make appropriate decisions independently
- Certification in First Aid/CPR, Non-Violent Crisis Intervention and suicide risk assessment preferred
- **Must have a valid Ontario driver’s license, relevant insurance and use of a reliable vehicle**:

- Able to successfully complete and provide a current Police Vulnerable Sector Check

**Equity Statement**

Thresholds Homes and Supports is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Thresholds Homes and Supports, Head Office location, is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

**Job Types**: Permanent, Full-time

**Salary**: $26.49-$33.58 per hour

Expected hours: 35 per week

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person