Transitions Assistant and Program Coordinator

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

The Regional Assessment and Resource Centre (RARC) is a Centre of Excellence funded by the Ministry of Colleges and Universities and has staff consisting of clinical psychologists, educators, transition specialists and researchers who focus on assessing incoming and current post-secondary students for neurodevelopmental disorders and helping them understand and mitigate the impact of those disorders in an academic context. The Transitions Assistant and Program Coordinator coordinates all transition programs at RARC from elementary to post-secondary education and helps to fulfill RARC's mandate to provide intervention programming to students and families.

This position acts as the primary resource person for questions and information regarding the community program, and provides information and support to researchers and research assistants involved in programs. This position coordinates community program events, participates in service delivery planning, and investigates opportunities for new/revised community programs.

The schedule for this position requires the incumbent to work evenings and weekends.

**What you will do**
- Acts as the primary resource person for initial questions and information regarding the community program, a provides information and support to researchers and research assistants involved in programs.
- Participates in planning activities, by investigating opportunities for new/revised community programs including conducting surveys, identifying trends, prepares reports, and liaising program users to understand program needs.
- Participates in service delivery planning including orientation, education and facilitation.
- Uses information gathered during planning to revise current programming.
- Prepares weekly tracking reports on outreach opportunities and results, relative to goals, targets or performance metrics.
- Coordinates marketing and communications material for the community program.
- Coordinates, monitors and updates information on social media platforms.
- Maintains information aids related to legislation, bylaws and local trends relevant to the program.
- Maintains and updates databases of study participant information.
- Support volunteer recruitment efforts by coordinating events and other activities.
- Coordinates community program events including venue booking, invitations, agenda, speakers, speaking notes, travel, and event budgets.

**Required Education**
- Four-Year Bachelor Degree or equivalent.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

**Employment Equity and Accessibility Statement