Claims Manager, Canada

**About us**: Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today's hyper-connected world. Opportunities to make an impact with bold thinking are real - and happening daily. **About the role**: The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary and excess Cyber, Tech, and Media policies and future Executive Risks as well as Management Professional Liability. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers. **Responsibilities**: - Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors - Evaluate full pending of claims and recommend accurate reserves - Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O - Maintain accurate and timely file documentation/information in our claims system - Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation - Assess insurance coverage issues - Intelligently guide and track third-party vendors and service providers' work and spend - Maintain and develop relationships with brokers, risk managers, general counsel, and vendors - Identify settlement opportunities to maximize impact and preserve limits - Collaborate in the defense and resolution of claims - Provide data and reason-based informational assistance to underwriters - Provide assistance to business development team with regard to marketing - Liaise with partner carriers on a daily basis **Skills and Qualifications**: - 3+ years of experience handling claims - Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body - Adjuster licence from the Québec Autorité des marchés financiers - Fluent in French and English - Strong coverage background - Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment - Excellent communication skills, interactive experience, and proactive mindset - Team-oriented with an aptitude to excel in a collegial environment **Bonus Points**: - Juris Doctor (JD) or Bachelor of Laws (LLB) **Perks**: - 100% medical, dental, and vision coverage - Flexible PTO - Annual home office stipend and WeWork access - Mental & physical health wellness programs like Headspace, Lumino, and more - Competitive compensation and opportunity for advancement **Why Coalition?**: We're a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk. Coalition's exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We're always looking for collaborative, inquisitive individuals to join #OurCoalition. Visit our Newsroom > **Privacy Notice**: Our Privacy Policy > **Anti-Discrimination Notice**: Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. **Accommodations**: