Front Desk Agent
4 days ago
Located at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for energetic, enthusiastic professionals with interests in hospitality to join our Front Desk team. As a Front Desk Agent, you understand the importance of an efficient and welcoming check-in experience for our guests, and are committed to going above and beyond to make guests stay memorable. With your engaging smile, warm personality and customer service focus, you will be empowered to deliver on our mission of "Creating a memorable experience for our guests". This could you be your launch pad to advance your career in hospitality **Duties & Responsibilities**: - Check guests in and out of the hotel with warm and engaging service - Follows check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests - Greet guests, and acknowledge guests waiting in line - Ensure all phones are answered promptly with good etiquette - Ensure all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies - Respond to all guest requests in a timely manner, and follow-up with guests for 100% satisfaction - Help guests, assist, and provide information (e.g. hotel policy, directions, places to eat, etc.). - Communicates effectively with the Housekeeping staff to facilitate room turnover - Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness - Other duties as assigned **Qualifications**: - Previous hotel or guest service experience is preferred - Good communication skills, and fluent in English - Detail oriented and an experienced problem solver - Able to multi-task and handle multiple priorities - A team player with a positive attitude - Post-secondary education in a hospitality program is an asset **Benefits**: - Wages depend on previous work experience - Staff meal - Opportunities for advancements - Flexible schedule - Employee discount rates at Coast Hotels (after probations) - Employee discount at DI Restaurant and Lounge **Salary**: From $17.00 per hour Additional pay: - Overtime pay Schedule: - 8 hour shift - Day shift - Monday to Friday - Night shift - Weekend availability **Experience**: - customer service: 1 year (preferred)
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Front Desk Agent
18 hours ago
Campbell River, Canada Naturally Pacific Resort Full time**The Team** Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable...
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Front Desk Agent
1 week ago
Campbell River, Canada Naturally Pacific Resort Full time**The Team** Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable...
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Front Desk Agent
2 weeks ago
Campbell River, Canada Coast Discovery Inn Campbell River Full timeLocated at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for...
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Front Desk Agent
1 week ago
Campbell, Canada Painter's Lodge Full timePainters Lodge is located just outside of Campbell River; Nestled on the pristine shores of Vancouver Island, Painter’s Lodge offers world-class salmon fishing, breathtaking wildlife and scenery. Here visitors can experience the best of both worlds: the thrill of fighting a mighty salmon on the line or watching marine life play on a Wildlife Adventure...
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Front Desk Agent
1 week ago
Campbell River, Canada Ramada by Wyndham Full timeThe position entails being the first point of contact for all guests arriving and departing from the hotel. This includes checking guests in and out, answering the phones, booking reservations and coordinating guest stays and requests while at the property. The front desk agent would have to work well under pressure both in a team and solo environment....
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Front Desk Agent
1 week ago
Campbell River, Canada Ramada By Wyndham Campbell River Full timeFront Desk reception, greeting guests, checking them into and out of rooms. Answering phones, taking reservations. Verifying guest identification and contact information. Processing payments and balancing transactions at the end of the shift. Previous front desk experience is an asset. Positive attitude, dedication and reliability are essential. Must be...
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Front Desk Agent
1 week ago
Campbell River, Canada Comfort Inn and Suites, Campbell River Full time**Comfort Inn and Suites, Campbell River, is seeking to add an enthusiastic individual who will thrive in a team oriented and charismatic environment.** **A Bit About Us** Located in the heart of the downtown core, we are a 10-year-old multi award-winning property that is in search of the right fit for the job. We thrive in providing above standard...
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Front Desk Agent/night Audit
19 hours ago
Campbell River, Canada Ramada By Wyndham Campbell River Full timeThe position entails being the first point of contact for all guests arriving and departing from the hotel. This includes checking guests in and out, answering the phones, booking reservations and coordinating guest stays and requests while at the property. The front desk agent would have to work well under pressure both in a team and solo environment....
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Front Desk Agent
3 days ago
Campbell River, Canada Club Fitness Full timeWe are looking for someone who loves fitness, is outgoing, reliable, and organized. Front desk staff is responsible for keeping equipment, and the club clean. Other duties include occasionally working in our kids zone, engaging with members, filling out agreements for new members, assisting in account changes, and assisting members with whatever they need....
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Front Desk Agent
3 days ago
Campbell River, Canada Anchor Inn & Suites Full time**Job Overview** **Duties** - Greet and check-in guests upon arrival, ensuring a smooth and pleasant experience. - Manage reservations and provide information about hotel amenities, services, and local attractions. - Handle guest inquiries and complaints with professionalism and courtesy. - Operate multi-line phone systems to manage incoming calls...