District Manager

**Why Oak?**

OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.

At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.

**What You’ll Do**:
As the District Manager, you are responsible for driving Key Performance Indicators in all areas related to Sales Generation, Product to the Floor, Product being Merchandised and Staff Development within the district. You will ensure adherence to store and district goals, operational excellence, alignment with company concepts and culture to drive maximum profitability and compliance with company goals and priorities.

**What You’re Responsible For**:
**_
Sales Generation_**
- Meet sales requirements based on district corporate goals.
- Drive Bricks and Mortar sales.
- Drive OMNI sales through pick up in store
- Drive Sales through social media platforms
- Provide exemplary client experience through store experience.
- Drive store Key Performance Indicators (KPI).
- Build and manage client relationships through client database recording.
- Be a brand ambassador and lead others to follow.
- Provide industry knowledge through awareness of competitors.
- Maximize sales during special events and customer services.
- Coach management teams how to respond and appropriately resolve customer complaints and service opportunities.

**_
Store Functionality_**
- Develop Store Manager’s stock management skills to ensure the right quantity of stock is in the right place at the right time.
- Drive world class operations through high standard of store routines, back of house maintenance and restock of the store.
- Communicate inventory and stock needs for stores to Product Department.
- Ensure shipping and receiving of product is accurate and efficient.
- Partner with Visual Merchandising Department to ensure stores maintain proper presentation of merchandise in accordance to corporate directives.
- Oversee cleanliness and maintenance of physical stores to create safe and comfortable shopping experiences.
- Adhere to loss prevention policies to prevent external and internal theft.
- Educate store teams and support development of loss prevention policies.
- Ensure Store Manager’s create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working.
- Provide insight of expansion plans in existing and new markets.
- Contribute ideas to developing new processes and frameworks to improve store operations.
- Ensure Store Manager’s are upholding operational excellence.

**_
Staff Development_**
- Build our team through first-class onboarding standards.
- Train and develop high performing Store Managers to maximize productivity.
- Provide coaching, feedback, and validation of Store Manager’s performance through formal and informal evaluations.
- Inspire and motivate teams through demonstrating leadership qualities.
- Initiate and communicate team objectives and updates with Store Managers and corporate partners.
- Partner with senior Retail Department to evaluate and dismiss underperforming management.
- Provide coaching to Store Managers on how to evaluate and dismiss underperforming staff.
- Support internal growth by partnering with senior Retail Department to promote high performing Management and Leadership teams.
- Demonstrate ability to secure and retain top performing staff within the district.
- Recognize top performing staff by partnering with senior Retail Department to provide compensation to fairly reward talent.
- Empower Store Manager’s business skills to further develop business acumen.
- Host staff meetings as necessary and participate in monthly District Manager’s meetings Support with new store openings and closures with primary focus on training and staffing.

**_
Travel & Other_**
- Travel locally and nationally based on business needs, with vary duration and frequency.
- Complete other projects as assigned

**What We’re Looking For**:

- Retail leadership experience leading a similar volume District
- Ability to influence and drive results through others
- Innovative strategy implementation
- Strong business acumen and ability to manage P&L
- Ability to communicate and coach effectively
- Adaptable and resourceful
- Focus on people development and career growth

**Why You’ll Love It Here