Crew Member

**Please note that this is a closing shift. Could be ranging up to 2:30am**

**Pizzeria Crew Member**

At Topper’s Pizza, we are committed to upholding our values, accomplishing our mission, and striving to achieve our vision. We are currently seeking a Crew Member to help us do just that

**Who are we?**

Our mission is to bring family and friends together through the love-generating power of a great pizza experience. Our vision is to be the taste-craver’s pizza of choice, with the most raving fans in each of our neighbourhoods.

**The Opportunity**

We are currently seeking enthusiastic, highly motivated, Crew Members, who thrives in a fast-paced environment and is available during all shifts, including evenings and weekends. As a Crew Member, you will be responsible for preparing ingredients, making dough, making and cutting pizza as well as assisting customers at the front counter with their orders and pickups ensuring that brand standards are consistently met.

**Accountabilities**

As a Pizzeria Crew Member, you could be responsible for any or all duties that are outlined below depending on the shift you are scheduled for. Regardless of your shift, you will be responsible for;
- Maintaining a fast speed of service, especially during rush times
- Receiving and/or taking orders from customers; in person, over the phone or through skip the dishes
- Inputting customer orders in to Deliver Plus
- Calling customers to confirm orders or notify them of any shortages of toppings
- Dealing with customer questions and complaints
- Maintaining a professional manner at all times
- Consistently follow all pizzeria health and safety procedures
- Make great pizzas
- Other duties as assigned

**Closing Shift**:

- closing the pizzeria includes but is not limited to;
- locking all doors
- closeout the register, deposit money into the safe and complete all cash work sheets
- print all required daily reports and post information
- close down makeline by rotating toppings and placing lids on each container
- clean, sanitize and air-dray all emptied food containers, utensils, dough trays, etc.
- down-stack all proofed dough balls ensuring they are all covered
- clean the washroom and restock as needed (soap, toilet paper, paper towels)
- wash down all tabletops, walls, counters, windows, customer counter, as well as all equipment
- sweep and mop the floors
- empty all garbage and recycling
- set pizzeria alarm and lock up before leaving

**Qualifications**
- High school diploma/GED
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong time management skills
- Basic mathematical skills for inventory counting, ingredient measurements, cash outs, etc.

**Working Conditions**:

- Capable of lifting 25lbs
- Able to work on your feet for long periods of time
- Able to operate kitchen equipment
- You will be required to interact with all team members, management, vendors and our customers

With 37 Topper’s Pizzerias in Ontario, and growing, we are committed to hiring people who love what they do and are able to bring their natural talents to a team of individuals who believe that customer satisfaction, loyalty and providing the best-tasting pizza on time, are the key ingredients to on-going success

**Changes to Duties**

The duties of this position may change from time to time. Toppers reserves the right to add or delete duties and responsibilities at its sole discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

**Additional Information**

**What we offer**
- Competitive wages
- Employee Discounts
- Referral Bonuses
- Uniform reimbursements

**Equal Opportunity Employer**

Topper’s Pizza is an Equal Opportunity Employer and prohibits direct and indirect discrimination, harassment, and exclusion of any kind. We are committed to the principle of equal employment opportunity for all employees, to providing employees with a work environment free of discrimination, harassment, and exclusion and to ensuring our workplaces are diverse and inclusive. We are committed to upholding the human rights of those participating in the hiring process. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, gender, religion, beliefs, family or parental status, or any other status protected under the Ontario Human Rights Code. Topper’s Pizza will not tolerate discrimination, harassment, or exclusion on any of these protected grounds. This commitment extends to the hiring process and throughout the course of employment.

**Accessibility**

If you have yet to experience our pizza firsthand, place an order for hot, fresh pizza now online at toppers.ca

**Job Type**: Part-time

**Salary**: From $15.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Night shift