Appliance Repair Technician
1 week ago
**Phone Screen must be completed for consideration**
We are looking for a self-starter Field Appliance Repair technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
**Responsibilities**:
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements **Proven field service experience ** Ability to troubleshoot, test, repair and service technical equipment
*
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Technical degree or certification
**Salary**: $145.00-$175.00 per day
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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