Assistant Manager, Festival Programs

**Job Description**:
Seasonal; Contract

Date Posted: March 4, 2025

**Who we are**

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.

**Why join our Team?**
- Exhilarating and fun-loving culture
- Flexible work environment
- Opportunity for free or discounted tickets to shows, events, sports games, and much more
- Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
- Competitive compensation package
- Opportunity to create lasting memories and friendships

**What will you do this year?**

In your role as an **Assistant Manager, Festival Programs**, your primary accountabilities will be to:
**Playland/Fair**
- Lead for Mascot program.
- Provide support for Haunted Attraction daily operations.
- Provide support for Temp tattoo daily operations.
- Support costumes & MUA teams.
- Provide support on budgeting, including monthly reconciliation.
- Assist with the development of comprehensive training programs.
- Assist within hiring processes for Haunted Attractions, Temp Tattoos, and Mascot(s) for Fair & Playland season.
- Support on scheduling, and payroll for haunted attraction, temporary tattoos, and mascot(s).
- Support on Fair Planning processes.
- Festival Programs Duty manager, as required.

**Fright Nights**:

- Provide support with atmospheric entertainment (roving entertainment & opening scaremony) including the auditioning processes, concept of entertainment, and scheduling of shows.
- Support of Fright Nights Planning processes.
- Support within the daily maintenance, set up, operations, and tear down of assets.
- Provide support with build crews for event set up, schedules and build.
- Assist with the development comprehensive training programs.
- Assist within the hiring processes for all haunted attractions.
- Support in the design and concept for costumes & MUA teams.
- Assist with event day haunted attraction operations & nightly duty manager responsibilities.
- Support with oversight of office admin, and prep team.

**What else?**
- A university degree in a relevant discipline and considerable program and show production experience, OR an equivalent combination of education and experience.
- 1-2 years in a management or supervisory role. Experience managing a large team, experience in a union environment.
- Excellent communication, supervisory, and leadership skills.
- Ability to strategically plan for long and short-term responsibilities. Ability to manage multiple projects and a time.
- Ability to foster effective and positive working relationships with internal and external contacts, able to work in a collaborative environment.
- Must have excellent organizational skills, and the ability to provide timely and high-quality service. Able to produce and follow work back schedules, production timelines, and update on project progress regularly.
- Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage a variety of diverse projects with mínimal supervision.
- Must be available to work extended hours and work weeks during events and peak periods.

**Who are you?**
- Organized
- Methodical
- Proactive
- Skillful communicator
- Critical thinker
- Committed to striving for excellence

**Where and when to APPLY?**

**Additional Information