Server, Td Front Borealis

**Working Title**:Server, TD Front Borealis, Toronto, ON
**Employment Status**: Full-Time
**Starting Hourly Rate**: $22.00 per hour
**Address**:160 Front Street W, 47th floor Toronto ON M5J 2L6
**New Hire Schedule**:TBD

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Eurest Dining?** We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

**Job Summary**:
**How you will make an impact**:
You will be responsible for delivering and serving food and beverages at scheduled functions.

**As a Server, you will**:

- Provides exceptional customer service to each guest.
- Responsible for completing meal service including setting up buffets, serving plates of food, clearing empty dishes, and serving drinks including alcoholic beverages.
- Completes assigned side duties as required.
- Maintains sanitation standards in the preparation, service and dining room facilities.
- We encourage all associates to accept leadership responsibilities. You have the power to make a difference to all guests. Our primary objective is to make sure our guests have a great experience with us at Compass Group Canada by providing exceptional service and quality. Please follow all of the 7 Essentials of Customer Service Excellence as directed by CGC and your Management team in addition to bringing the required skills for the position.
- Carefully prepares beverages according to customer specifications, including coffee, tea, and alcoholic beverages.
- Sets up buffets and food displays according to BEO requirements.
- Serves guests during all meal periods.
- Completes assigned side duties in a timely and efficient manner; side duties may include but are not limited to: polishing silverware, polishing glassware, organizing linen rooms, assisting with room sets as required, counting inventory of smallwares.
- Delivers food to buffets or meeting rooms as required by BEOs.
- Follows standard portioning of alcoholic beverages and uses SmartServe policies to prevent the over-serving of guests.
- Follows all Optimum Service Training techniques to ensure exceptional customer service during all events.
- Acts with purpose and intention - uses effective time management skills.
- Interacts with customers and resolves customer complaints politely and promptly.
- Maintains pantry par levels and follows proper procedures for restocking and reporting consumption.
- Checks all items for expiration weekly and removes items past their best before date; follows FIFO and FEFO procedures.
- Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
- Replenishes non-alcoholic beverages and general supplies while maintaining cleanliness of service areas.
- Must interact with co-workers to ensure compliance with company service standards, and company inventory and cash control procedures.
- Follows all uniform and jewelry policies.
- Must always follow all health and safety and quality assurance company policies.
- Must complete 24/7 training within one week of start date, and annually thereafter

**About you**:

- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- Minimum 1 year experience in a similar environment
- Valid driver's license may be required
- Able to accurately read event orders and organize deliveries for the day
- Ability to remain calm under pressure while working in a fast-paced environment
- Strong oral and written communication skills
- Extremely well organized and efficient; able to multi-task
- Good attention to detail
- Physical ability to carry out the duties of the position